Operations

Article

Transforming expert organizations

– Improving operations and client experience in B2B organizations is hard because they rely so heavily on highly skilled experts. But those experts can also be the source of a solution.

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MORE INSIGHTS

Article - McKinsey Quarterly

When subpar operations threaten margin growth

– Consumer-goods companies with weak cost management will struggle to increase the bottom line—no matter how much they grow.
Interview

Automating the math makes analytics more democratic—and more human

– Thomas Froese, leader of data-analytics-and-modeling company atlan-tec Systems, describes how technical advances and standardization... are helping advanced analytics unleash new value in companies’ operations.
Interview

A new order for law

– One law firm’s story shows how lean management can transform even the most complicated, tradition-bound, and intellectually... demanding of businesses.
Article

Digital manufacturing: The revolution will be virtualized

– While manufacturers are recognizing the opportunities—and threats—of digitization, few are responding in a comprehensive,... coordinated way. That needs to change.
Article

Experiential learning: What’s missing in most change programs

– Successful transformations demand new capabilities. To build them, experiential learning leverages the intimate link between knowledge... and experience.
Article - McKinsey Quarterly

More from less: Making resources more productive

– For industrial manufacturers, resources remain a huge financial and managerial cost. A change in perspective can lead to real... breakthroughs in reducing resource consumption.
Article

Smarter schedules, better budgets: How to improve store operations

– Through activity-based labor scheduling and budgeting, retailers can cut store labor costs by up to 12 percent while improving... both customer service and employee satisfaction.
Interview

How three external challenges made Nokia’s supply chain stronger

– Johannes Giloth, head of operations for Nokia Networks, describes the supply-chain transformation that helped Nokia thrive despite... a decade of extraordinary pressure.
Article

Manufacturing’s next act

– Industry 4.0 is more than just a flashy catchphrase. A confluence of trends and technologies promises to reshape the way things... are made.
Article - McKinsey Quarterly

How agile is your supply chain?

– Our research shows that ten operating practices are tied to higher service levels and lower inventory costs.
Article

Sewing up lower costs from falling commodity prices

– Apparel and footwear companies should be helped by tumbling commodity prices, especially for oil and cotton. But many miss out... on significant savings by failing to truly understand their value chains.

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Operations Extranet

Our extranet provides distinctive operations knowledge and access to a network of operations professionals at leading companies around the globe. Free access is granted to existing and potential clients.
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