Digital McKinsey

Creating value by reinventing the core, together.


What does it take to win in Digital?

What does it take to win in Digital?

Improving a company's ability to drive growth requires rethinking a business' strategy, organization, capabilities, and culture. We created an assessment called Digital Quotient® (DQ™) to measure an organization's digital maturity and capabilities, and how they drive financial performance.

Impact Stories

Driving value for an e-tailer

McKinsey helped deliver a digital transformation that personalized customer offers at scale—and captured more than $850 million in new sales in 18 months.

Helping a global insurer become a digital leader

McKinsey helped the company shape a bold digital strategy and translate it into new operating models, capabilities, and IT architecture—reducing product-development time by 80 percent.

Risk-aligned cybersecurity makes a bank more resilient

Understanding where its most critical information assets were at risk allowed a North American bank to improve its resilience to hostile attacks.

Our people

Kate Smaje

Senior Partner, London
Works with clients on architecting and driving rapid digital transformations. Oversees McKinsey’s internal technology and digital transformation

Hugo Sarrazin

Senior Partner, Silicon Valley
Pioneers innovative initiatives that help clients reinvent their businesses. Co-founder and global leader of Digital Labs

Jennifer Kilian

Digital VP, New York
Combines creative vision with compelling design to drive innovation and reinvent how businesses engage with customers

Alan Lau

Senior Partner, Hong Kong
Works closely with clients to navigate the complexities of China’s digital landscape to transform their business

Tunde Olanrewaju

Senior Partner, London
Advises leading wholesale- and retail-banking clients on issues of strategy, organization, operations, and technology

Kelly Ungerman

Partner, Dallas
Transforms sales and marketing organizations for retail and consumer packaged goods clients, finding the potential for long-term growth

Redefining impact

Digital Labs

We work with the world’s largest organizations to accelerate the impact of digital transformation. Partnering closely with our clients, we prototype ideas, test them with real customers, and quickly adapt the solution. Combining data science, human-centered design, and the latest rapid-development techniques—such as agile coaching, concept sprints, and DevOps—we help our clients deliver breakthrough products, experiences, and businesses.

Building Client Capabilities

We deliver more than solutions. We partner with clients to build the capabilities they need to move quickly, be agile, and create... value long after we’ve left.

Design Thinking

How can established companies create customer experiences as seamless and simple as those offered by the best digital start-ups?

Our Provider Ecosystem

We evaluate and curate the best emerging and proven providers.

Innovation Boot Camp

We bring clients face-to-face with innovators from Silicon Valley to New York to Singapore so they can learn from the world’s... most dynamic start-ups.


Interested in a career in Digital?

We are currently looking for experienced professionals across all digital disciplines.



How enterprise architects can help ensure success with digital transformations

– Those who design and steer the development of the technology landscape can mitigate risk by setting operating standards and promoting cross-functional collaboration.

Featured capability


Horizon360 complements McKinsey’s traditional consulting work by offering a set of modular services and software tools to help our clients improve the performance of their IT organizations.

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