Business Technology

Improving business through the use of technology

Our 850 consultants work across industries to help executives solve their most important technology challenges, from critical applications and business processes to the entire infrastructure.


Roberto Lancellotti

Senior Partner, Milan
Helps clients maximize business impact with the use of technology

Kara Sprague

Partner, San Francisco
Brings substantial industry and technical expertise to help technology and service providers grow and innovate

Chris Ip

Senior Partner, Hong Kong
A strategy and technology expert working with clients to drive business change

Featured capabilities


Horizon360 complements McKinsey’s traditional consulting work by offering a set of modular services and software tools to help our clients improve the performance of their IT organizations.

Digital Labs

McKinsey's Digital Labs (originally the System Solutions Center) enables and accelerates digital transformations and traditional McKinsey client work by delivering quick, high-value and cost-effective digital prototypes and design that work across form factors (mobile, tablets, and PC) using the latest cloud, mobile and big data technologies. We apply agile development technique to work seamlessly with McKinsey and client teams.

Impact stories

A leading insurance company transforms its IT infrastructure delivery

A leading insurance company discovered that the expected cost and quality improvements from consolidating its IT infrastructure... were falling short. We were asked to help, and we developed a four-phase program that would unfold over two years. This included assessment, implementation, internalization, and a capability-building program.

Building a solution to cope with rapid sales growth

How we helped drive a 50 percent productivity improvement in a mortgage business through a change-management program and a custom... workflow-management application.

Delivering a public-sector enterprise resource planning (ERP) implementation

A European public-sector organization that processes 200 million payments each year and has 50 legacy systems asked us to update... the architecture with a standard ERP system for 70,000 users and to support the overall project management.

Lean transformation in IT maintenance

Using lean techniques we were able to help a financial institution deliver a 32 percent increase in capacity in 12 months. The... new processes and more collegial way of working saved significant time that could be put to better use working on preventive maintenance and adding additional value.



A two-speed IT architecture for the digital enterprise

– Delivering an enriched customer experience requires a new digital architecture running alongside legacy systems.

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