Organization

Men still make up most of the management ranks at banks and insurers. New survey data and interviews with female executives point...

A more digital world will place a premium on some skills while reducing the need for others.

For Citigroup CEO Michael L. Corbat, growth will come from within: focusing on customers’ financial needs to help inform...

Many performance improvements can raise bank valuations. The most powerful may not be the ones you’d expect.

For insurers, the next improvement opportunity is to build a management structure that will enable them to keep improving. Creating...

Digitization is challenging the very way banks operate. Yet it also represents a significant opportunity, as McKinsey’s Somesh...

The average consumer’s banking relationship is dominated by making payments. So why are banks doing so little to defend...