Scott Kirby, United Airlines. “People often confuse management and leadership. Management is about compliance. It’s about: Did you show up to work on time? Did you do the checklist? And that’s really important. But leadership is about inspiration and vision. It’s about how you make people feel.”

Jana Mosley, Toronto Hydro. “Being pushed to think bigger than ever about what your achievement and your contribution could be is what led to the success I’ve had in my career.”

Ed McLaughlin and Charman Hayes, Mastercard. “When we present our technology strategy to our board of directors, we always say that in the end, any tech strategy is simply a people strategy.”

Christoph Eltze, REWE. “Because this transformation is so fundamental, touching every process in every department, there is no central unit that can orchestrate it all. We have to empower each individual team to drive the change for themselves.”

Jaime Augusto Zóbel de Ayala, Ayala Corporation. “I like to think Ayala does well in difficult times because we keep one eye on the impact market volatility can have on the business and balance sheet. Our careful approach has allowed us to reinvent businesses, leverage partnerships, and create lasting impact.”

Andreas Schierenbeck, Hitachi Energy. “We are here to solve problems, find solutions, and change the culture, because we are in a transition—and culture is the most important factor for an organization, especially as it grows.”