How AI is reshaping work and beyond
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| | Brought to you by Alex Panas, global leader of industries, & Becca Coggins, global leader of functional practices and growth platforms
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| | | | | In the news. Experienced tradespeople are retiring from jobs AI cannot perform, but not enough young workers are ready to replace them, Fortune reports. Part of the problem is perception: The trades are often deemed less prestigious despite strong demand and pay. Meanwhile, hybrid roles such as “AI safety operator” are emerging outside tech, and blue-collar data center jobs pay 42% more per hour than all other postings. For employers, the result is a mismatch between where demand exists and where talent is headed, leaving roles unfulfilled and hurting revenue. [Fortune] | | | |
| In many cases, workers targeting new positions already have the adjacent skills and can move without sacrificing pay, but the job posting requires a qualification they lack. | | | |
| On McKinsey.com. The biggest workforce challenge posed by AI and automation adoption may not be a shortage of jobs but helping workers transition to new roles. The McKinsey Global Institute’s Anna Kortis, Diego Castresana, Kweilin Ellingrud, María Jesús Ramírez, and Tanguy Catlin estimate that although roughly 11 million workers in declining occupations may need to change jobs by 2035, only about one in seven has a direct path into growing work. Credential requirements could block otherwise viable moves, while “empowering skills” such as resilience and curiosity will become more valuable. No stakeholder can build these pathways alone; business leaders will need to collaborate with educators, governments, and workers to bridge the skills gap.
Build pathways to better jobs | | | |
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| | | In the news. Patients are increasingly uploading test results to AI chatbots and occasionally using them to second-guess their doctors, raising concerns about misinterpretation and health data privacy. [WSJ]
On McKinsey.com. AI can perform a substantial portion of core tasks for almost 60% of healthcare workers, estimate McKinsey’s Aaron Lee, Jack Eastburn, Jessica Lamb, and Jordan VanLare, potentially shifting clinicians’ focus toward oversight and complex judgment. Leaders should note that progress in AI-first care will depend on patient trust, privacy, data availability, and scalable operating models.
Prepare for AI-first care | | |
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| | | In the news. High AI use isn’t the same as buy-in: Even as young adults adopt AI, 55% say they are more concerned than excited about the technology. [Inc.] On McKinsey.com. Resistance to change might be fear of loss in disguise, which requires a different leadership response. McKinsey’s Brooke Weddle, Bryan Hancock, and Johanne Lavoie argue that leaders who approach resistance with curiosity rather than punishment are more likely to earn trust amid organizational upheaval, including AI-related job anxiety.
Rethink resistance to change | | |
| —Edited by Tanushree Baijal, associate editor, Gurugram
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