| Organization |
| As 2020 draws to a close, we’re revisiting our most popular articles of the year in a series that spans the best of McKinsey Quarterly, the McKinsey Global Institute, the New at McKinsey blog, and more—we even feature an Editor’s Choice category. Today, we give you our best-read pieces on organization, which revolved around leaders’ response to the COVID-19 crisis, touching on everything from communication to inclusion and reskilling. Read on for our full top ten. |
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For many executives, the coronavirus pandemic is a crisis unlike any other in recent times. Five leadership practices can help you respond effectively. Navigate uncertainty 
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As businesses step into the post-coronavirus future, they need to find a balance between what worked before and what needs to happen to succeed in the next normal. 7 actions
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The pandemic has forced the adoption of new ways of working. Organizations must reimagine their work and the role of offices in creating safe, productive, and enjoyable jobs and lives for employees. Manage the transition
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Adapting employees’ skills and roles to the post-pandemic ways of working will be crucial to building operating-model resilience. 6 steps for leaders
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Challenged by the global pandemic, CEOs have made four shifts in the way they lead that hold great promise for both companies and society. Will they build on this unique moment, or return to the ways of the past? 4 crucial shifts
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In a year marked by crisis and uncertainty, corporate America is at a crossroads. The choices companies make today will have consequences on gender equality for decades to come. See this year’s findings
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The timeline for companies to react to the coronavirus has shrunk dramatically. Here are five principles that leaders can follow to make smart decisions quickly during the pandemic. Respond effectively
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The business case for inclusion and diversity (I&D) is stronger than ever. Taking a closer look at diversity winners reveals what can drive real progress. Read the report
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COVID-19’s speed and scale breed uncertainty and emotional disruption. How organizations communicate about it can create clarity, build resilience, and catalyze positive change. Give people what they need
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| Plus: Top Organization Blog Posts |
| With such a fine line between a nudge and a nag, it’s important to acknowledge and understand the subtle differences between the two. more |
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| Empowerment is a high-touch contact sport, but for “hands-on” leadership to be empowering, you need to be an inspiring coach. Here’s how leaders can get it right. more |
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| Today’s complex business environment calls for a new approach to leadership with four new roles: visionary, architect, coach and catalyst. more |
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