| At #1: The next-generation operating model for the digital world |
| The year’s most popular articles on digital |
| 2. The case for digital reinvention |
| Digital technology, despite its seeming ubiquity, has only begun to penetrate industries. As it continues its advance, the implications for revenues, profits, and opportunities will be dramatic. More → |
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| 3. Product managers for the digital world |
| The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and design focus, and the evolution of software-development methodologies. More → |
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| Risk aversion, weak customer focus, and siloed mind-sets have long bedeviled organizations. In a digital world, solving these cultural problems is no longer optional. More → |
| A successful digital transformation requires making trade-off decisions. Here’s how successful CEOs guide their business’s reinvention. More → |
| Digitization is causing a radical reordering of traditional industry boundaries. What will it take to play offense and defense in tomorrow’s ecosystems? More → |
| Each company’s path to a new operating model is unique. But successful transformations are all constructed with the same set of building blocks. More → |
| These company examples highlight what some leaders are doing to build new customer experiences. More → |
| Companies must be open to radical reinvention to find new, significant, and sustainable sources of revenue. More → |
| The benefits of improved customer experience can be fleeting unless changes to supporting back-end operations are made, as well. More → |
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