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Monthly Highlights, October 2019
Editor’s choice
The analytics academy: Bridging the gap between human and artificial intelligence
The analytics academy: Bridging the gap between human and artificial intelligence
As organizations rebuild their foundations to compete in the era of data and advanced analytics, in-house capability-building programs offer the best way to train workers up to the task.
Face the talent challenge  >
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THIS MONTH’S HIGHLIGHTS
How to master the seven-step problem-solving process
How to master the seven-step problem-solving process
Structured problem solving can be used to address almost any complex challenge in business or public policy. more
Speak softly, make tough decisions: An interview with Alibaba Group chairman and CEO Daniel Zhang
Speak softly, make tough decisions: An interview with Alibaba’s Daniel Zhang
The chairman and CEO of China’s e-commerce giant describes Alibaba’s approach to innovation and how he balances analytics and instinct. more
How dual-career couples find fulfillment at work
How dual-career couples find fulfillment at work
When both you and your partner have demanding jobs, it’s challenging to strike the right work–life balance. Can companies help dual-career couples juggle it all? more
 
Mastering the duality of digital: How companies withstand disruption
Mastering the duality of digital: How companies withstand disruption
McKinsey research shows that established companies win by addressing digital strategy’s dual imperatives: building new digital businesses while digitizing legacy operations. more
The future of Asia: Asian flows and networks are defining the next phase of globalization
The future of Asia: Asian flows and networks are defining the next phase of globalization
The Asian Century has begun. Asia is the world’s largest regional economy and, as its economies integrate further, it has the potential to fuel and shape the next phase of globalization. more
The global case for customer experience in government
The global case for customer experience in government
The latest research shows: when government agencies offer a better customer experience, they deliver measurable impact across multiple priorities. Public-sector leaders should pick their spots and be bold. more
 
ALSO NEW
The forgotten step in leading large-scale change
Earth to CEO: Your company is already at risk from climate change
When you pick that pre-worn jacket, the environment wins too
Capturing value at scale in discrete manufacturing with Industry 4.0
Flushing out the money launderers with better customer risk-rating models
 
McKinsey Classics
Intuition’s role in business strategy
Time management is an organizational problem
Companies should consider time management an organizational issue, not an individual one. To learn how time can work for, not against, your company, read our 2013 classic, “Making time management the organization’s priority.”
Learn how companies can manage time  >
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