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Erica Hutchins Coe

Partner, Atlanta
Advises leading public- and private-sector healthcare organizations across healthcare value strategies, including improving care delivery for mental health and substance use disorders, innovating around social determinants of health, and understanding regulatory implications

About Erica

Erica coleads McKinsey’s Center for Societal Benefit through Healthcare and is part of our broader Healthcare Systems & Services Practice. She has spent almost 15 years working with the management teams of leading public- and private-sector healthcare organizations. Through the Center for Societal Benefit through Healthcare, Erica is leading McKinsey’s ongoing efforts to invest in issues deeply relevant to society, such as social determinants of health, rural health, maternal health, and behavioral health—including mental health and substance use—with the explicit purpose of sharing insights and results so others can replicate what proves effective.

To that end, Erica is leading the firm’s efforts around social determinants, working with payer, provider, and government clients to take specific action to move from philanthropic pilots to scaled programs. She is also a leader of McKinsey's client service and research on behavioral health, focused on improving care delivery for mental health and substance use disorders. Erica is committed to improving behavioral health outside of McKinsey as well, including having served on the board of the National Alliance on Mental Illness of New York City.

Erica helped to launch and lead our McKinsey Center for US Health System Reform for the last seven years. She remains a go-to voice for McKinsey and clients on health policies and health insurance markets more broadly, particularly as it relates to regulatory implications in the above identified areas critical to the benefit of society.

Before joining McKinsey, Erica worked for a boutique strategy consultancy serving pharmaceutical, medical device, and diagnostic firms. She was also with Massachusetts General Hospital, collaborating on clinical trial research and assisting in the management of a mental health-focused nonprofit, and spent time working with the Carter Center Mental Health Program under Rosalyn Carter, based in Atlanta.

PUBLISHED WORK

Why social determinants matter for children’s health: An interview with Michael Fisher,” McKinsey & Company, September 2019

Expanding the economic pie in the Peach State,” McKinsey & Company, May 2019

Addressing the social determinants of health: Capturing improved health outcomes and ROI for state Medicaid programs,” McKinsey & Company, April 2019

Insights from the McKinsey 2019 Consumer Social Determinants of Health Survey,” McKinsey & Company, April 2019

Reducing lapses in healthcare coverage in the Individual and Medicaid markets,” McKinsey & Company, March 2019

Insights into the 2019 individual exchange market,” McKinsey & Company, December 2018

2017 Individual exchange market consumer research findings,” McKinsey & Company, July 2018

Individual market enrollment dropped 10-12% year-over-year as of the end of first quarter 2017,” McKinsey & Company, July 2017

2016 individual market losses are in the high single digits—a slight improvement from 2015,” McKinsey & Company, June 2017

Hospital networks: Perspective from four years of the individual market exchanges,” McKinsey & Company, May 2017

What can states do to change key parameters of Medicaid?” McKinsey & Company, April 2017

What can states do to change key parameters of the individual market?” McKinsey & Company, April 2017

Potential impact of individual market reforms,” McKinsey & Company, February 2017

How to tame rising US healthcare costs,” McKinsey & Company, January 2017

Navigating the uncertainty of potential ACA ‘repeal and replace’: A preliminary analysis,” McKinsey & Company, December 2016

The next imperatives for US healthcare,” McKinsey & Company, November 2016

Assessing the 2017 Medicare Advantage Star ratings,” McKinsey & Company, November 2016

Understanding consumer preferences can help capture value in the individual market,” McKinsey & Company, October 2016

Transitions in coverage type are the norm for most consumers over time,” McKinsey & Company, July 2016

Hospital networks: Perspective from three years of exchanges,” McKinsey & Company, March 2016

PAST EXPERIENCE

Easton Associates, LLC
Associate consultant

Harvard Interfaculty Program for Health Systems Improvement
Writer and interviewer

Massachusetts General Hospital, The Harris Center
Research assistant

EDUCATION

Columbia University, Mailman School of Public Health
MPH

Columbia University, Graduate School of Business
MBA

Harvard University
AB, sociology