McKinsey Quarterly 2021 Number 3
McKinsey Quarterly 2021 Number 3

Making sense of the return from remote

Explores the disconnect between companies (who want a full return to the office) and employees (who prefer remote and hybrid options); and highlights ways that companies can build on the gains they made during the pandemic.

RETURN FROM REMOTE

Article - McKinsey Quarterly

It’s time for leaders to get real about hybrid

– Employers are ready to get back to significant in-person presence. Employees aren’t. The disconnect is deeper than most employers believe, and a spike in attrition and disengagement may be imminent.
Article - McKinsey Quarterly

Return as a muscle: How lessons from COVID-19 can shape a robust operating model for hybrid and beyond

– New research shows how resilient organizations thrived through the pandemic. Here’s how to use those lessons to craft a better approach to how work gets done across time (real and asynchronous) and space (digital and physical).
Article - McKinsey Quarterly

Three keys to building a more skilled postpandemic workforce

– Many companies face large, and growing, skills deficits. A few companies approach skill building in a more integrated way—and are quietly gaining an edge on rivals.
Article

The resilience imperative: Succeeding in uncertain times

– Strengthening institutional resilience has never been more important.
Article - McKinsey Quarterly

Overcoming stigma: Three strategies toward better mental health in the workplace

– Employees are worried about their mental health as they return to the workplace after the COVID-19 pandemic. Stigma can exacerbate their concerns, but employers can thwart its impact.
Article - McKinsey Quarterly

How the automotive industry is accelerating out of the turn

– While the early effects of the COVID-19 crisis presented a dip in the road, car sales and production are roaring back. Trends that have been long in coming point to significant changes ahead.

FEATURES

Article - McKinsey Quarterly

Four myths about building a software business

– As nontechnology companies turn to software-based business models for growth, they will need to avoid common misconceptions.
Interview - McKinsey Quarterly

Sounding the alarm on system noise

– Daniel Kahneman and Olivier Sibony, renowned experts in cognitive biases and decision making, explain how noise—or unwanted variability—clouds organizations’ judgments, and what to do about it.
Article - McKinsey Quarterly

A $300 billion opportunity: Serving the emerging Black American consumer

– There’s a big market to be unearthed if companies meet the real needs of Black consumers.
Article - McKinsey Quarterly

Accountability = account × ability

– A brief essay on a misused word.