Stephanie is a partner in our Stuttgart office, and a leader on consumer relations and operational excellence in the services sector, where she works with insurance and healthcare companies.
With a leading expertise in service redesign, Stephanie deploys innovative approaches to enrich the end-to-end customer experience and journey, notably through omnichannel and digital solutions. Stephanie also contributes to building competencies and supporting talent within the organizations she advises.
Stephanie joined McKinsey in 2005.