Sarah is a leader in the Healthcare Practice and also leads the firm’s Seattle office. She serves healthcare providers, including health systems, community hospitals, and specialized high-acuity providers—such as academic medical centers and children’s hospitals—on a range of strategy and operational issues, including growth, M&A, cost transformation, and personalized medicine. She leads McKinsey’s revenue-excellence work, which includes revenue cycle management, managed care, and growth.
Prior to joining McKinsey, Sarah worked in international development with an international not for profit that promotes business solutions to poverty in developing countries, such as Nicaragua, Kenya, and Rwanda, to build competitive farms, business, and industries.
Sarah Calkins Holloway
As managing partner of our Seattle office, serves healthcare providers, including health systems, community hospitals, and specialized high-acuity providers—such as academic medical centers and children’s hospitals—on a range of strategy and operational issues; leads McKinsey’s revenue-excellence work, which includes revenue cycle management, managed care, and growth
Published Work
“Improving pediatrician well-being and career satisfaction,” McKinsey & Company, September 2022
“From revenue cycle management to revenue excellence,” McKinsey & Company, June 2018
“How technology and payment trends are impeding revenue excellence,” McKinsey & Company, August 2017
“Hospital revenue cycle operations: Opportunities created by the ACA,” McKinsey & Company, May 2013
Past Experience
Ashoka
Volunteer consultant
TechnoServe
Volunteer consultant
Education
University of Pennsylvania, Wharton School
MBA
University of Pennsylvania
MA, international studies and Spanish language
Harvard University
BA, social studies