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Rob Whiteman


Improves the performance and efficiency of corporate and business functions, such as finance and HR, primarily through the use of automation technologies, including robotic process automation, machine learning, and natural language processing


Rob is a partner in the firm’s Operations Practice. His work with clients includes driving efficiency and performance in corporate and business functions, including finance, HR, IT, and other general and administrative departments.

Rob leads the firm’s automation-at-scale work within corporate and business functions. His primary focus is on the application of automation technologies, such as robotic process automation, machine learning, and natural language processing.

Examples of his recent client experience include the following:

  • establishing an enterprise automation program at a financial-services company, delivering more than 30 percent of bottom-line impact across multiple operations functions
  • architecting and launching the business transformation group at a utility, deploying digital and automation technologies across 26 end-to-end processes, such as record-to-report and source-to-pay
  • leading a cleansheet redesign of record-to-report process at a bank using automation technologies (such as robotic process automation, machine learning, and natural language generation) to generate more than 30 percent in gains
  • designing a new operating model for a large technology company with approximately 6,000 full-time employees across sales, finance, contracting, and procurement
  • leading the creation of a McKinsey Idea Bank to codify more than 1,400 improvement levers from across multiple industries for finance, IT, HR, and other support functions

Before joining McKinsey, Rob was a vice president in the operations group of a private-equity firm based in New York. While there, he was responsible for the financial and operational performance of portfolio companies based in the United States and Japan.

Rob also worked for multiple divisions of a multinational conglomerate, most recently as a Six Sigma Master Black Belt in the commercial-finance group.

Published Work

New operations management systems for a digital world,” McKinsey & Company, June 2022

Fueling digital operations with analog data,” McKinsey & Company, April 2022

COVID-19: How American states can manage the surge in unemployment services,” McKinsey & Company, March 2020

How bots, algorithms, and artificial intelligence are reshaping the future of corporate support functions,” McKinsey & Company, November 2018

The automation imperative,” McKinsey & Company, September 2018

Bots, algorithms, and the future of the finance function,” McKinsey & Company, January 2018

What does automation mean for G&A and the back office?” McKinsey & Company, June 2017

Intelligent process automation: The engine at the core of the next-generation operating model,” McKinsey & Company, March 2017

Past Experience

Cerberus Capital Management
Vice president and lead finance executive

General Electric
Six Sigma Master Black Belt


The University of Chicago Booth School of Business
MBA, finance

Purdue University
BS, mechanical engineering