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Penny Dash

Senior Partner, London
Works with senior management, chief executives, and leading clinicians to help redesign healthcare systems for improved clinical outcomes, efficiency, and value

About Penny

Penny, a medical doctor by trade, leads our healthcare work across Europe. She has substantial expertise in redesigning health and care services in order to improve life expectancy and quality of life, ensure high-quality services, and increase productivity.

Penny has worked on many aspects of health-system and payer strategy, such as initiatives to redesign care across care pathways, restructuring or reconfiguring providers to drive improvements in quality and cost, ensuring a well-trained and efficient workforce, and using information to drive improvements in care. She serves hospitals to develop strategies for growth, for improved quality of care, and for improved operational and financial performance.

Penny has worked with clients as diverse as local, regional, and national health systems and payers; hospitals and primary care providers; start-up companies; and think tanks—predominantly in the United Kingdom, across Europe, and Australia. She was previously the head of strategy for the National Health Service (NHS) in the United Kingdom. Penny is a fellow of the Royal College of Physicians (FRCP), was the vice chairman of The King’s Fund from 2006 to 2015, and is the cofounder and director of the Cambridge Health Network. From 2004 to 2006, she served as a nonexecutive director of Monitor, the independent regulator of NHS foundation trusts in the United Kingdom.

Published work

Healthcare in 2020 and beyond,” McKinsey & Company, July 2020

Prioritizing health: A prescription for prosperity,” McKinsey & Company, July 2020

Ten innovations that can improve global health,” McKinsey & Company, July 2020

How prioritizing health could help rebuild economies,” McKinsey & Company, July 2020

Understanding and managing the hidden health crisis of COVID-19 in Europe,” McKinsey & Company, June 2020

From “wartime” to “peacetime”: Five stages for healthcare institutions in the battle against COVID-19,” McKinsey & Company, May 2020

Crushing coronavirus uncertainty: The big ‘unlock’ for our economies,” McKinsey & Company, May 2020

Hospital care in 2030,” McKinsey & Company, January 2020

For better healthcare claims management, think ‘digital first’,” McKinsey & Company, June 2019

The hospital is dead, long live the hospital!” McKinsey & Company, May 2019

Why digital is now crucial for private health insurers in Europe,” McKinsey & Company, June 2018

Escaping the turnaround trap,” McKinsey & Company, November 2017

New models of healthcare,” McKinsey & Company, April 2017

Past experience

Department of Health (United Kingdom)
Head of strategy

Boston Consulting Group
Associate, project manager, associate partner

UK National Health Service


Stanford Business School

London School of Hygiene
MSc, public health medicine

University College London

University of Cambridge
MA, medicine