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Ondrej Dusek

Partner, San Francisco
Guides companies, primarily those in financial services, through large-scale digital and technology transformations that rapidly improve performance and accelerate growth

About Ondrej

Ondrej helps companies harness rapid technological change. Through directing digital and technology transformations, he helps leaders establish competitive advantage and capture value.

After more than a decade advising top teams in Europe, the Middle East, and North America, Ondrej knows what makes transformation work. He has consistently ensured that the planning and execution of complex, large-scale digital and technology strategies deliver real value to the customer and the company. He has seen the results deliver step-up performance and business value, especially in the competitive financial-services sector.

Recently, Ondrej designed and launched the digital strategy for a regional financial institution. The strategy required the development of new digital products, which changed the company’s organizational and operating model. To ensure success, he helped update the talent strategy and scale up digital, technological, and analytical capabilities.

Ondrej also pursued a technology-modernization strategy for a financial institution with a global footprint. After assessing the current technology, the project defined a modernization road map, upgrading its operating model and strengthening internal capabilities. Together with the adoption of cloud technologies, Ondrej helped the company realize its digital goals.

Interested in debate and discussion, Ondrej has presented at Process Excellence Network gatherings and other forums.

Published work

Omnichannel, not omnishambles,” McKinsey Quarterly, December 2016

More than digital plus traditional: A truly omnichannel customer experience,” McKinsey & Company, July 2016


Northwestern University, Kellogg School of Management

Czech Technical University in Prague
MSs, electrical engineering