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Nicolas Reuttner

Partner, Frankfurt

Leads Finalta’s banking benchmarking business across Western Europe, working with banks to help them understand their performance and identify opportunities for development

About Nicolas

Nicolas is a director at Finalta, where he leads banking benchmarking in Western Europe. He works closely with bank leaders on detailed benchmarking studies that clarify each bank’s performance and identify opportunities for improvement and further development.

Finalta is the market leader in financial services benchmarking. It combines performance benchmark data and best-practice knowledge from more than 350 financial institutions in more than 50 countries to generate insights into how to achieve superior performance.

Nicolas has more than 30 years of experience working in Europe, the Middle East, and North America. Before joining McKinsey, he held regional leadership positions at American Express, HSBC, and NatWest Group. Earlier, he spent a decade as a strategy consultant with Booz Allen Hamilton and Roland Berger.

After living in the United Kingdom for many years, Nicolas moved to Germany in 2019.

Expertise

Published Work

“A digital approach to SME banking,” McKinsey & Company October 2022

“KMU-Banking: Digital zum Erfolg,” McKinsey & Company October 2022

Wie Banken mit den Richtigen Werkzeugen Geschäftskunden betreuen, Die Bank Feb 2023

Defining excellence in Private Client service, Booz Allen Hamilton 2003

Cards strategy series, Booz Allen Hamilton 2003 - 2006

Direct Bank’s Final Frontier, The Banker 1998

Past Experience

HSBC
Group Head of Premier Customer Management, previously deputy COO Retail Banking and Wealth management EMEA

American Express
Vice President: Marketing previously Global Network Business before which Strategy and Business Development across Europe

Royal Bank of Scotland
Head of Retail Banking Strategy, member of cards and payments business management team

Booz Allen Hamilton
Strategy consultant; Principal and member of European FIG leadership team

Roland Berger
Strategy consultant focused on consumer business across Airlines, loyalty and rewards and banking

Education

European Business School, London, Paris and Frankfurt
BA (Hons) European Business Strategy

Columbia Business School, New York
MBA (dean’s listed)