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Meredith Lapointe

PartnerBay Area

Leads healthcare organizations in strategic growth efforts and operational transformations, using innovation and workforce-centric approaches to drive sustainable change

Meredith serves healthcare companies on a wide range of topics aimed at transforming capabilities and operational performance. Drawing on workforce dynamics expertise, she helps clients build a dynamic and flexible workforce where total cost and capabilities meet patient and system demands. She is part of the broader effort across McKinsey focusing on making the “Future of Work” concept come to life through thoughtful design and implementation. One area she is particularly passionate about is empowering clinical leaders to make data-informed real time decisions.

Meredith works across a wide range of clients including national and regional health systems, academic medical centers, integrated delivery networks, healthcare service organizations, and smaller provider networks.

Examples of Meredith’s recent experiences include the following:

  • leading a large healthcare system in a transformational effort which included a complete redesign across their care delivery footprint
  • supporting a workforce recruitment, development, retention, and partnership effort to support regional health system growth
  • designing healthcare–education partnerships to increase access to talent and improve professional development support for clinicians
  • leading the development of a web-based app to help clinical leaders better plan for patient demand and manage their workforce

Published work

Nursing in 2023: How hospitals are confronting shortages,” McKinsey & Company, May 2023

Should I stay, or should I go? Australia’s nurse retention dilemma,” McKinsey & Company, September 2022

Around the world, nurses say meaningful work keeps them going,” McKinsey & Company, May 2022

Assessing the lingering impact of COVID-19 on the nursing workforce,” McKinsey & Company, May 2022

Surveyed nurses consider leaving direct patient care at elevated rates,” McKinsey & Company, February 2022

Increased workforce turnover and pressures straining provider operations,” McKinsey & Company, August 2021

Nursing in 2021: Retaining the healthcare workforce when we need it most,” McKinsey & Company, May 2021

Challenges emerge for the US healthcare system as COVID-19 cases rise,” McKinsey & Company, November 2020

Beating the odds: Hiring and retaining an RN workforce to optimize patient outcomes and minimize unnecessary expense,” McKinsey & Company, December 2016

Optimizing the nursing skill mix: A win for nurses, patients, and hospitals,” McKinsey & Company, May 2014


Tuck School of Business, Dartmouth College

Dartmouth College
BE, biomedical engineering
BA, mechanical engineering and studio art