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Manuela Martin

Partner, Berlin
Supports health-system payers and medical-technology companies, with a strong focus on advanced analytics

About Manuela

Manuela has focused on serving healthcare and medical-technology clients. A core member of the Healthcare Systems & Services leadership team in Germany and of McKinsey's European healthcare analytics and delivery work, she has extensive expertise in health systems and in hospital and payer work, with a strong focus on advanced analytics and customer experience.

Examples of her recent client work include the following:

  • inventing and piloting a cognitive system to optimize claims management at a large statutory health insurer
  • developing an omnichannel strategy for a large statutory health insurer
  • revising and optimizing a large statutory health insurer's case-management approach, including setting up an algorithm to predict high-cost patients
  • leading customer-centered transformations of several large statutory health insurers
  • leading process optimization, restructuring, and personnel planning at a large public-sector hospital group
  • providing support for strategy development and implementation at a large statutory health-insurance company; conducting several due-diligence efforts in the medical-device and lab space across European markets
  • conducting several assessments for financial investors in pharma, biotech, and medical devices
  • supporting mergers and transformations of several medical-product and health-insurance clients

Published work

Der GKV-Check-up – Edition 2019,” McKinsey & Company, December 2019

“Das MDK-Gesetz – Auswirkungen auf die KH-Rechnungsprüfung,” McKinsey & Company, December 2019

Artificial intelligence in health insurance: Smart claims management with self-learning software,” McKinsey & Company, September 2017

Past experience

L.E.K. Consulting GmbH
Management consultant

The Boston Consulting Group GmbH
Management consultant

Education

Technical University, Berlin
MS, engineering

European University Viadrina
BS, social science