About Jacques

Jacques is a senior partner at McKinsey and a director of the McKinsey Global Institute, the firm’s business and economics research arm, and one of its three global co-leaders. He is also a leader in McKinsey’s Media and Entertainment, Corporate Finance, and Strategy Practices and co-leads the Digital Economy Initiative, a recently launched McKinsey knowledge program.

Since joining the firm in 1992, he has been based in Amsterdam, London, Montreal, New York, and Toronto, working primarily with media, telecom, online services, health care, fintech, travel and logistics companies on a variety of issues, including marketing and sales, digital strategy, productivity, business technology, leadership, and organization.

He has coauthored numerous publications, including McKinsey Global Institute reports on globalization, Internet of Things, Big Data, and social technologies and numerous articles in the McKinsey Quarterly as well as academic journals on industrial economics, organization, digitization of firms, and corporate finance. His research has been published in leading international media.

Jacques is a frequent speaker at conferences and universities worldwide on a range of economic and technology trends. He is a fellow at the Aspen Institute, ECORE, a think tank on economic policy in Belgium, and at KUL University. He co-leads the McKinsey Advisory Board on media management at INSEAD.

Published work

Testing the resilience of Europe’s inclusive growth model,” McKinsey Global Institute, December 2018

‘Superstars’: The dynamics of firms, sectors, and cities leading the global economy,” McKinsey Global Institute, October 2018

How competition is driving AI's rapid adoption,” Harvard Business Review, October 2018

The promise and challenge of the age of artificial intelligence,” McKinsey Global Institute, October 2018

Marrying artificial intelligence and the sustainable development goals: The global economic impact of AI,” ITU News, October 2018

Notes from the frontier: Modeling the impact of AI on the world economy,” McKinsey Global Institute, September 2018

Solving the United Kingdom’s productivity puzzle in a digital age,” McKinsey Global Institute, September 2018

Technology convergence and AI divides: A simulation appraisal,” Vox EU, September 2018

The promise and pitfalls of AI,” Project Syndicate, September 2018

Artificial intelligence: Why a digital base is critical,” McKinsey Quarterly, July 2018

Why AI isn't the death of jobs,” MIT Sloan Management Review, May 2018

Automation will make lifelong learning a necessary part of work,” Harvard Business Review, May 2018

Skill shift: Automation and the future of the workforce,” McKinsey Global Institute, May 2018

Strong aggregate demand: Critical for reaping benefits of digitisation,” VoxEU, March 2018

Solving the productivity puzzle: The role of demand and the promise of digitization,” McKinsey Global Institute, February 2018

Why digital strategies fail,” McKinsey Quarterly, January 2018

Europe's economy: Three pathways to rebuilding trust and sustaining momentum,” McKinsey Global Institute, January 2018

What successful digital transformations have in common,” Harvard Business Review, December 2017

Jobs lost, jobs gained: Workforce transitions in a time of automation,” McKinsey Global Institute, November 2017

Five management strategies for getting the most from AI,” MIT Sloan Review, September 2017

A survey of 3000 executives reveals how businesses succeed with AI,” Harvard Business Review, August 2017

The new spring of artificial intelligence: A few early economies,” VOX, August 2017

Digital strategies and why some work better than others,” Harvard Business Review, July 2017

Stimulating digital adoption in Germany,” McKinsey Global Institute, July 2017

Advanced social technologies and the future of collaboration,” McKinsey Global Institute, July 2017

The best response to digital disruption,” Harvard Business Review, July 2017

How artificial intelligence can deliver real value to companies,” McKinsey Global Institute, June 2017

Building on Europe's nascent recovery,” Euractiv, May 2017

The brightening mood of European business—and what it means for investment,” McKinsey Global Institute, May 2017

The best response to digital disruption,” MIT Sloan Management Review, April 2017

The case for digital reinvention,” McKinsey Quarterly, February 2017

What the rise of Uber says about the gig economy today,” Fortune, February 2017

Harnessing automation for a future that works,” McKinsey Global Institute, January 2017

The age of analytics: Competing in a data-driven world,” McKinsey Global Institute, December 2016

Most industries are nowhere close to realizing the potential of analytics,” Harvard Business Review, December 2016

Global migration’s impact and opportunity,” McKinsey Global Institute, November 2016

Exploding myths about the gig economy,” Vox, November, 2016

The evolving independent economy,” Project Syndicate, November 2016

Poorer than their parents? A new perspective on income inequality,” McKinsey Global Institute, July 2016

How social tools can reshape the organization,” McKinsey Global Institute, May 2016

Five priorities for competing in an era of digital globalization,” McKinsey Quarterly, May 2016

The digital pressures weighing on telecoms,” McKinsey Quarterly, April 2016

Secular stagnation and low investment: Breaking the vicious cycle—a discussion paper,” McKinsey Global Institute, April 2016

Digital globalization: The new era of global flows,” McKinsey Global Institute, February 2016

Getting a sharper picture of social media’s influence,” McKinsey Quarterly, June 2015

Brand success in an era of Digital Darwinism,” McKinsey Quarterly, February 2015

Harnessing the power of shifting global flows,” McKinsey Quarterly, February 2015

Transforming the business through social tools,” McKinsey & Company, January 2015

Three ways companies can make co-creation pay off,” McKinsey & Company, December 2014

Global flows in a digital age,” McKinsey Global Institute, April 2014

The mobile Internet’s consumer dividend,” McKinsey Quarterly, February 2014

Organizing for change through social technologies: McKinsey Global Survey results,” McKinsey & Company, November 2013

Measuring the full impact of digital capital,” McKinsey Quarterly, July 2013

Ten IT-enabled business trends for the decade ahead,” McKinsey Quarterly, May 2013

Online and upcoming: The Internet's impact on India,” McKinsey, March 2013

Advertising in 2020: The demand for marketing on-demand,” Chief Marketing & Sales Officer Forum, March 2013

Capturing business value with social technologies,” McKinsey Quarterly, November 2012

Online and upcoming: The Internet's impact on aspiring countries,” McKinsey Global Institute, January 2012

The web’s €100 billion surplus,” McKinsey Quarterly, January 2011

Consumers driving the digital uptake: The economic value of online advertising-based services for consumers,” IAB Europe, September 2010

Managing media companies: Harnessing creative value, (with A. Aris), Wiley, 2010 (second edition)

Jacques has published many additional Quarterly articles and over 30 articles in leading international academic journals such as Management Science, the Review of Economics and Statistics, the Journal of Industrial Economics, and the Journal of the European Economic Association.

Past experience

Arthur Andersen


Université Catholique de Louvain (Belgium)
PhD in economics, operation research & strategy

University of Namur (Belgium)
Masters in economics, summa cum laude

University of Pennsylvania
Masters in economics