Gosia is responsible for developing the hub’s business and people strategy. The hub currently comprises 250 FTEs and houses a variety of client capabilities, including digital & analytics, energy insights, consumer, design-to-value, operations, marketing & sales, and organization. She also oversees McKinsey centers in Prague and Poznan.
With 20 years of experience, Gosia has helped clients across sectors—including consumer, pharmaceutical, banking, and government—optimize their global business services (GBS) strategies.
Recent examples of Gosia’s work include:
- developing a GBS footprint strategy for McKinsey in Europe
- creating an optimal footprint strategy for the McKinsey Client Capabilities Hub, Center of Expertise (COE), which serves clients directly
- establishing the COE’s operational framework, including real estate, organizational structure, talent strategy, recruiting and compensation strategy, onboarding, and stakeholder management
- selecting a location for a new shared service center for 1,200 FTEs across finance, HR, operations, media, other processes, and back-office operations
- scaling the GBS function for a global consumer health company
- revisiting the location strategy for a COE for a consumer health company
- selecting advanced, nontransactional processes for a new COE
- introducing a new COE to scale a fintech player
- conducting an in-depth analysis of the talent market to define opportunities for a new COE
- optimizing the location strategy for the future business model
- setting up a GBS function for a European financial services company
- performing a comprehensive analysis of European locations for a new COE o analyzing requirements for optimal process transitions
- developing a talent sourcing and development strategy
- expanding the digital services footprint for a global pharmaceutical company
- analyzing the current shared service center portfolio
- selecting a new location for a digital center
- preparing an operational setup for a new center