Dilip helps high-tech providers and media firms refine their strategies and undertake organization-development initiatives. His clients include enterprise-software companies, media and entertainment technology providers, IT services vendors, and office-automation-equipment players.
Recent engagements have included developing the overall services strategy and operating model for a diversified software vendor, working with a global set-top-box provider to create and implement its platform and technology strategy, and helping a global technology provider to sell solutions and establish platforms with network service providers. On the organization and operations front, Dilip's client contributions include building the underlying operating model for delivering software as a service for a global software vendor and developing a talent-identification and management architecture for a multinational software provider.
Dilip has led several research initiatives at McKinsey and most recently coauthored an article exploring the implications of slow-growth economic cycles for high-tech companies.
Published work
“Developer Velocity: How software excellence fuels business performance,” McKinsey & Company, April 2020
“Why does prosperous King County have a homelessness crisis?,” McKinsey & Company, January 2020
“How artificial intelligence will impact K-12 teachers,” McKinsey & Company, January 2020
“The economics of homelessness in Seattle and King County,” McKinsey & Company, May 2018
“How tech giants deliver outsized returns—and what it means for the rest of us,” McKinsey & Company, September 2017
“High tech: Finding opportunity in the downturn,” McKinsey Quarterly, March 2009
“Delivering software as a service,” McKinsey Quarterly, May 2007
Past experience
Microsoft
Product manager
1991–96
Education
UCLA Anderson School of Management
MBA
University of Texas at Austin
MS, electrical and computer engineering
Indian Institute of Technology Bombay
BTech, electrical engineering