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David Hamilton

Partner, Detroit
Advises clients on strategy, operations, digital, and analytics; works across industries with a focus on advanced industries and financial services; leads McKinsey’s advanced industries services work in North America

About David

David is a strategic thought partner to executives leading service businesses. He leads integrated, at-scale transformations and partners with executive teams to substantially improve their performance and build capabilities for their futures. Over the last decade at McKinsey, David has helped clients transform their operating models—both commercial and operations—many times evolving management systems to include integrated, at-scale approaches to digital and analytics and fundamental customer-experience overhauls.

David has served clients across many sectors, some of which include advanced industries, financial services, and the public sector. David has held many leadership roles within McKinsey’s North American Operations Practice. He currently convenes efforts on services in advanced industries. David has led several efforts within the Michigan and Detroit communities focused on improving lives and livelihoods including economic development, workforce development—such as upskilling and reskilling—education, support for small and medium-sized businesses, and efforts related to equity.

David is an avid University of Michigan and Detroit Red Wings fan. He attended the University of Michigan where he studied industrial and operations engineering. Upon graduation, David joined McKinsey’s Operations Practice in Los Angeles.

He went to business school at Northwestern University’s Kellogg School of Management, and then rejoined McKinsey’s Chicago office. David and his wife now live in the Detroit area with their three kids where they enjoy travel and many activities including biking, golf, hockey, sailing, and skiing.

Published Work

Insurance resilience in a rapidly changing coronavirus world,” McKinsey & Company, April 2020

Five Themes from InsureTech Connect 2019,” McKinsey & Company, October 2019

A note to the CEO: It’s time to cut through the noise on productivity,” McKinsey & Company, September 2019

Continuous improvement – make good management every leader’s daily habit,” McKinsey & Company, July 2017

How to start building your next-generation operating model,” McKinsey & Company, March 2017

What your business needs to put in place if it wants to be agile, fast, and digital,” McKinsey & Company , March 2017

Past Experience

KB Partners
portfolio operations consultant

Accenture
consultant

Education

Kellogg School of Management at Northwestern University
MBA

University of Michigan
MS, industrial and operations engineering
BS, industrial and operations engineering