About Chris

As global coleader of the Organization Practice, Chris is passionate about helping clients accomplish sustained organizational health. He believes that by focusing on three essentials, organizations can move quickly to address new challenges and opportunities and therefore thrive in a fast-changing world. First, organizations need to integrate their culture, talent-design, change management, enterprise-wide agility, and leadership initiatives. Second, they can harness analytics methodologies and tools to remove instinct and personal bias from decisions. Last, they should align the organization—and its people—around consistent, personally significant principles to create stable processes, tasks, and roles and to ensure successful decision making.

Some of the tools Chris and the OrgSolutions group have developed include the Organizational Health Index (OHI), OrgLab, and People Analytics. By bringing “hard” data to the “soft” art of organizational leadership, these tools remove instinct and personal bias from critical organizational decisions.

Chris has long been active in knowledge creation and publishing. He led the team that cowrote Real Change Leaders: How You Can Create Growth and High Performance at Your Company. He has published articles in the Harvard Business Review and the McKinsey Quarterly on topics such as analytics, leadership, organizational health, and agility. He has also worked in several sectors—private equity, hospitality, and leisure—including hotels, casinos, and the fitness industry.

Podcasts

Going from fragile to agile,” McKinsey & Company, December 2015

Published work

8 ways to build a future-proof organization,” blog entry, McKinsey & Company, June 2018

The 2 Cs of management excellence,” blog entry, McKinsey & Company, April 2018

Organizing for the age of urgency,” McKinsey Quarterly, January 2018

Welcome to the ‘Insights on Leadership & Organization’ Blog,” blog entry, McKinsey & Company, November 2017

Safe enough to try: An interview with Zappos CEO Tony Hsieh,” McKinsey Quarterly, October 2017

Organizational health: A fast track to performance improvement,” McKinsey Quarterly, September 2017

Leadership in context,” McKinsey Quarterly, January 2016

Organizing for the future,” McKinsey Quarterly, January 2016

Why agility pays,” McKinsey Quarterly, December 2015

Agility: It rhymes with stability,” McKinsey Quarterly, December 2015

Decoding leadership: What really matters,” McKinsey Quarterly, January 2015

Past Experience

Global Leisure Capital Partners
Managing director and president

Merrill Lynch Private Equity Partners
Managing director

Blue Capital
Founder, managing director

McKinsey & Company
Principal

Education

Amos Tuck School of Business Administration
MBA

Dartmouth College
AB