Carmen partners with CEOs, executive teams, senior leaders, and critical teams, primarily in the life sciences and social sectors. As a leader in McKinsey’s People & Organizational Performance Practice, she helps organizations redesign how leaders lead, how teams work, and how organizations adapt during periods of significant change.
Her work sits at the intersection of enterprise transformation, leadership, organizational change, and AI. She believes organizations create the greatest value from AI by strengthening the human foundations of leadership—including decision rights, strategic clarity, governance, and leadership practices—while enabling critical teams to deliver outsized value through new ways of working.
Examples of her recent work include:
- leading enterprise transformations for global life sciences organizations by redesigning leadership, governance, operating rhythms, and team effectiveness to improve performance and accelerate the delivery of medicines to patients
- helping life sciences organizations integrate AI into enterprise transformations by redesigning decision rights, workflows, and reinforcement mechanisms within priority teams so AI-enabled and agentic ways of working increase speed while preserving accountability, judgment, and trust
- designing and scaling leadership development journeys focused on team effectiveness, North Star and strategy development, adaptive leadership, executive coaching, and psychological safety
- coaching executive teams and senior leaders through periods of strategic renewal, organizational redesign, and transformation, enabling them to navigate uncertainty, build healthier organizations, and deliver measurable business outcomes
