Insights on Travel, Transport & Logistics

Report

Travel and logistics: Data drives the race for customers

– We analyzed data from 15 European countries to better understand emerging travel industry technology and customer needs in the travel and logistics sectors. What can companies in this space do to respond to shifts and sharpen their digitization strategies?

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Brave new world? Container transport in 2043
Report

Brave new world? Container transport in 2043

This report, a joint research project with TT Club, looks at the container transport industry’s prospects for the next 25 years. It considers the future of trade growth, sources of value creation, and what industry-leading players could look like in 2043, presenting four possible futures that may unfold.

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MORE INSIGHTS

Report

How will same-day and on-demand delivery evolve in urban markets?

– Delivery start-ups have struck a chord with consumers. But brick-and-mortar retailers and parcel services could still compete... by playing to their strengths.
Article - McKinsey Quarterly

Cracks in the ridesharing market—and how to fill them

– For all of its remarkable growth, ridesharing is still far from ubiquitous. To boost miles traveled, the industry will need new... solutions, including smarter design.
Article

A better approach to airline costs

– Aggregate views of airline costs have their limitations. A better approach looks in depth at cost drivers.
Article

Four forces to watch in trucking and rail freight

– North America’s freight-transport markets are back on track. But executives shouldn’t overlook structural shifts in the sector’s... profit pools.
Article

Ports and shipping: The need for solutions that cross lines

– Despite—or because of—low rates, service is bad and shippers are angry. The port-and-shipping sector must and can... improve, not only for shippers, but also for the lines and ports themselves.
Article

Buying and flying: Next-generation airline procurement

– Airlines have been saving through strong purchasing for decades. But with unit revenues declining, procurement must step up to... the next level.
Article

Air freight 2025: Agility, speed, and partnerships

– Companies in the sector must become as agile as possible, maintain air freight’s speed advantage, and deepen their partnerships.
Article

The (ongoing) trouble with travel distribution: Customer experience

– The industry’s rapid evolution continues unabated. To profit through this turbulence, leaders must focus on what really matters—the... customer.
Article

Salvation or misleading temptation—low-cost brands of legacy airlines

– We’ve seen this before: while separate in-house LCC brands seem promising, few have thrived. Success requires a clear rationale,... rigorous follow-through ... and ensuring the right answer is not to transform the mainline brand.
Commentary

Between ROIC and a hard place: The puzzle of airline economics

– At a recent symposium of the International Air Transport Association, McKinsey’s Alex Dichter delved into airlines’... tangled finances.
Interview

How customer experience takes flight at the Orlando airport

– Is it possible to have a good customer experience in an airport? Domingo Sanchez, a board member of the Greater Orlando Aviation... Authority, explains an effort by the Authority’s CEO and board to do just that.
Article - McKinsey Quarterly

An ‘Uber’ for Chinese e-commerce

– Logistics companies are struggling to match delivery capacity to fluctuating demand. A new social-media platform could help.
Article

The alliance shuffle and consolidation: Implications for shippers

– McKinsey was invited to give a keynote speech at the October 2016 TPM Asia conference, in Shenzhen. Steve Saxon spoke to an audience... of shippers and shipping lines on their sector’s recent changes.
Report

Indian railways: On the fast track to growth

– The world’s third-largest rail network is at an inflection point. The Indian Government has laid out a number of initiatives to... transform the sector: this report examines Indian Railways’ challenges and opportunities as it seeks to accelerate investment, diversify operations, and improve customer satisfaction.
Article

How customer demands are reshaping last-mile delivery

– The last mile is seeing disruption from new business models that address customer demand for ever-faster delivery, as well as... new technologies such as drones and autonomous ground vehicles.
Report

Can inbound tourism fuel Japan’s economic growth?

– The country struggles to attract Western visitors, tourists focus on limited destinations, and capacity is already stretched.... Addressing these challenges could significantly boost the world’s third-largest economy.
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