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Article

Resilience in TMT: Winning in downturns

– Economic downturns hold substantial opportunities for companies in the technology, media, and telecommunications (TMT) sector. By starting now to build an action plan and execute no-regret moves, companies can put themselves on a path to emerge resilient through the next slowdown.
Report

How do emerging technologies affect the creative economy?

– Research suggests some ways artificial intelligence, augmented reality, virtual reality, and blockchain are reshaping creative... work.
Article

How tech giants deliver outsized returns—and what it means for the rest of us

– Networks and platforms reign within high tech, media, and telecom. Understanding the sector’s dynamics is increasingly important... for executives in all industries.
Collection

Enterprise software: An industry in transformation

Software leaders contend with a growing array of challenges, and new commercial models, artificial intelligence, and digital technologies... are raising the competitive bar. This suite of articles offers our latest thinking to navigate changes and to capitalize on the opportunities they present.
Collection

Are telcos prepared to lay the foundation for the digital future?

It’s a pivotal moment for telcos. 5G networks are hailed as the communications foundation for smart cities, connected factories,... and a host of innovative new technologies. Yet the cost and complexity of building out 5G is considerable, with still uncertain returns.

Executive Voices

Interview - McKinsey Quarterly

Speak softly, make tough decisions: An interview with Alibaba Group chairman and CEO Daniel Zhang

– The chairman and CEO of China’s e-commerce giant describes Alibaba’s approach to innovation and how he balances analytics... and instinct to push himself to spot hidden opportunities.
Interview - McKinsey Quarterly

All in: From recovery to agility at Spark New Zealand

– Three members of the telco’s top team describe the challenges and rewards of implementing agile rapidly—and the power... of a “no plan B” approach to change.
Interview - McKinsey Quarterly

Ten years at the top of a telco: An interview with Vittorio Colao

– The former CEO of Vodafone, who stepped down from the top job last September, reflects on the industry’s challenges and... what he learned as a successful global dealmaker.
Podcast

From start-up to scale: A conversation with Box CEO Aaron Levie

– The cloud-service cofounder and CEO talks about innovation, disruption, and harnessing the next big thing.
Podcast - McKinsey Quarterly

Microsoft’s next act

– CEO Satya Nadella talks about innovation, disruption, and organizational change.
Interview - McKinsey Quarterly

A machine-learning approach to venture capital

– In this interview, Hone Capital managing partner Veronica Wu describes how her team uses a data-analytics model to make better... investment decisions in early-stage start-ups.

Tech Trends

Survey

Cutting through the 5G hype: Survey shows telcos’ nuanced views

– Operators see a marginally positive business case, expect rollout at scale to take until 2022, and don’t think the increase... in capital-expense-to-sales ratio will be as big as skeptics claim.
Article

AI in storytelling: Machines as cocreators

– Computers don’t cry during sad stories, but they can tell when we will.
Article

Ten trends redefining enterprise IT infrastructure

– The IT infrastructure landscape is evolving rapidly. What will it look like in 2020?

New Capabilities

Interview - McKinsey Quarterly

Building the workforce of tomorrow, today

– Software giant SAP is helping its workforce keep pace with technological change and new strategic thrusts.
Interview - McKinsey Quarterly

How the Houston Astros are winning through advanced analytics

– In the first of a two-part interview, the architect of last year’s World Series champions shares how analytics, organization,... and culture combine to create competitive advantage in a zero-sum industry.
Article

Introducing customer success 2.0: The new growth engine

– Can software vendors and other companies identify more opportunities to grow and deliver value by taking a fresh look at customer... success?
Article

Product managers for the digital world

– The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and... design focus, and the evolution of software-development methodologies.

New Markets

Article

New demand, new markets: What edge computing means for hardware companies

– With over 100 edge use cases identified, the fast-growing need to power connected devices demands a custom response from vendors.
Article

Public cloud in China: Big challenges, big upside

– A recent McKinsey survey provides new insight into the promising public-cloud market in China.
Article

Thinking inside the subscription box: New research on e-commerce consumers

– We surveyed thousands of US shoppers to understand subscription e-commerce trends. The findings have implications for start-ups,... as well as retailers and consumer brand manufacturers entering the market.
Report

How will same-day and on-demand delivery evolve in urban markets?

– Delivery start-ups have struck a chord with consumers. But brick-and-mortar retailers and parcel services could still compete... by playing to their strengths.

MORE INSIGHTS

Article

Accelerating revenue growth through tech-enabled commercial excellence

– Industrial companies are transforming revenue growth by using digital technologies and analytics to tap into next-generation commercial... levers.
Article

How industrial incumbents can create new businesses

– In the face of what can feel like nonstop threats from new entrants, incumbent industrial companies can create new businesses... of their own that can mitigate the risk.
Article

Accelerating the impact from a tech-enabled transformation

– Industrial companies that follow a comprehensive playbook can capture more than twice as much value as organizations focused on... technology alone.
Article

Why industrials should pursue a tech-enabled transformation now

– Shifting market dynamics and rising competition compel industrial companies to overhaul their organizations to harness technology.
Article

Eliminating roadblocks to Accelerated Performance Transformation

– A three-step Accelerated Performance Transformation can help industrial, technology, and consumer companies obtain benefits that... eluded them in the past.
Article

A new approach to Accelerated Performance Transformation

– New technologies are transforming industrial, technology, and consumer companies. How can they improve their margins and growth... while funding innovation?
Article

Managing a moonshot: Keeping large industrial projects on track

– Smarter capital expenditure management can save large industrial companies up to 25 percent on every project.
Article

Transforming infrastructure operations for a hybrid-cloud world

– Despite the rapid growth of public-cloud adoption, internal-infrastructure teams are well positioned to add unique value. But... they’ll need to change their approach and evolve their service.
Article

What’s next for semiconductor profits and value creation?

– Semiconductor profits have been strong over the past few years. Could recent changes within the industry stall their progress?
Article

Securing software as a service

– Here is how SaaS providers can meet the security needs of their enterprise customers.
Article

Telecom operators: Surviving and thriving through the next downturn

– Telco operators are more vulnerable today than they were ten years ago. To thrive through the next economic downturn and beyond,... they must act now—and with focus.
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