Our Insights

Report

Tipping the scales in AI: How leaders capture exponential returns

– Where many companies tire of marginal gains from early AI efforts, the most successful recognize that the real breakthroughs in AI learning and scale come from persisting through the arduous phases.
Article

A blueprint for telecom’s critical reinvention

– The next generation of telcos will be defined by leaders who act now, risking short-term advantages to seize untapped growth with... a holistic approach to transformation.
Article

Reliably connecting the workforce of the future (which is now)

– The pandemic magnified existing trends and challenges affecting the way workers function. Always-on, cellular-connected devices... may now finally break out of their niche.
Article

Europe’s innovation wunderkinds: The rising B2B start-up ecosystem

– While B2B start-ups are making Europe more competitive, start-ups, investors, and corporates will need to share expertise and... work as partners to realize the region’s full entrepreneurial potential.
Article

Black representation in film and TV: The challenges and impact of increasing diversity

– New research reveals the barriers that Black talent in the film and TV industry faces, the economic fallout, and solutions for... creating a more inclusive, equitable workplace.

Executive Voices

Interview

Unleashing developers’ full talents: An interview with Twilio’s CEO

– Jeff Lawson talks about software’s growing digital supply chain, the future of flexible work, and the origins of both his... communications-platform company and his new book, Ask Your Developer.
Interview - Learn to Leap #8

Scaling a start-up: Launching innovative products in international markets

– Expanding internationally is a major step in the life of a start-up, one involving a number of important considerations. Here’s... how Impossible Foods is tackling the challenge.
Interview

Software and the next normal: A talk with Workday’s cofounder and co-CEO

– Aneel Bhusri discusses serving customers as the COVID-19 crisis began, the limitations of remote work, data’s importance for employee... diversity, and why companies need to have souls.
Interview - McKinsey Quarterly

How the CEO of Samsung SDS sets a course for ‘humble and speedy’

– Won-Pyo Hong, CEO of Samsung’s information- and communications-technology arm, explains how a collaborative approach helps... his South Korea–based company drive digital transformations globally.
Interview

Critical communications infrastructure and COVID-19: An interview with Ericsson’s CEO

– Börje Ekholm discusses the impact of the crisis on global telecom networks and the coming 5G transition, as well as the future... of work and challenges to the physical and mental health of employees.
Interview

Building a digital New York Times: CEO Mark Thompson

– Thompson looks back on an eight-year tenure that has transformed a 170-year-old news brand into a global, digital-subscription-first... powerhouse—and at what lies ahead for its new leadership.

Tech Trends

Article

Hardware’s business-model shift: Finding a new path forward

– New business models present an opportunity for IT-infrastructure providers, who are facing a migration in value as buyers demand... cloud-like, customer-centric experiences.
Podcast

Breaking through the hype: The real-world benefits of 5G connectivity

– 5G offers a level of connectivity that could transform the shop floor. Here’s how leaders use today’s technologies... to secure supply chains and create value, despite the challenges of deployment.
Article

AI in storytelling: Machines as cocreators

– Computers don’t cry during sad stories, but they can tell when we will.

New Capabilities

Article

A battle plan for telcos’ digital-attacker brands

– Many operators need to transform themselves to cope with new market conditions but have had difficulty making an organization-wide... overhaul. A smart digital-attacker strategy may be the solution.
Article

Developer Velocity at work: Key lessons from industry digital leaders

– The experiences of several high-performing software development organizations in banking and retail offer a road map to excellence.
Article

How tech, media, and telecom winners use talent to stay ahead

– Certain capabilities matter more for performance than others, particularly when combined in the right way.

New Markets

Article

Agriculture’s connected future: How technology can yield new growth

– One of the oldest industries must embrace a digital, connectivity-fueled transformation in order to overcome increasing demand... and several disruptive forces.
Article

Europe’s start-up ecosystem: Heating up, but still facing challenges

– More ventures are achieving unicorn status, and at a faster pace, but many more still aren’t realizing their full potential.... What’s holding them back, and what can change that?
Article

How tapping connectivity in oil and gas can fuel higher performance

– Price and demand pressures in the oil and gas sector make the potential value embedded in advanced connectivity for exploration... and production more important than ever.
Article

Telehealth: A quarter-trillion-dollar post-COVID-19 reality?

– Telehealth has helped expand access to care at a time when the pandemic has severely restricted patients’ ability to see... their doctors. Actions taken by healthcare leaders today will determine if the full potential of telehealth is realized after the crisis has passed.

MORE INSIGHTS

Article

The Netflix of gaming? Why subscription video-game services face an uphill battle

– Many tech giants are betting that the subscription model will become dominant in video games. Yet the things that make gaming... such an entertainment dynamo are problematic for these types of services.
Article

Rules of engagement: Winning with the basics in digital telecommunications

– Online sales and service are key measures of successful digital transformations. But most telecom operators aren’t implementing... the fundamentals that drive customers online and keep them there.
Article

Maintaining a high-speed connection: A new playbook for cable growth

– US cablecos have enjoyed solid growth in recent years. Continuing it will require doubling down on several key areas, even as... tougher, longer-term strategic challenges loom.
Commentary - McKinsey Quarterly

Building data-driven culture: An interview with ShopRunner CEO Sam Yagan

– Sam Yagan, current ShopRunner CEO, cofounder of OkCupid, and former Match Group CEO, discusses the importance of culture for driving... data-based decision making, innovation, and, ultimately, company success.
Article

Ten ideas to unlock Indonesia’s growth after COVID-19

– If Indonesia can quickly return to prepandemic growth rates, the country may become the world’s seventh-largest economy... by 2030.
Article

SaaS, open source, and serverless: A winning combination to build and scale new businesses

– Three tech approaches can rapidly accelerate business building for established companies that learn how to use them.
Article

Cybersecurity in Iberia: Aligning business and the board

– Keeping cyber teams in silos puts companies at risk. Boards can best prepare for an increasingly digital future with these cross-functional... strategies.
Article

Scaling AI in the sector that enables it: Lessons for semiconductor-device makers

– Artificial intelligence has significant value-creation potential in the semiconductor industry. How can semiconductor companies... deploy AI at scale and capture this value?
Article

How capability building can power transformation

– A well-designed program to promote productive behavior and skills can not only energize an organization’s workforce but... also become an essential element of any successful transformation.
Article - McKinsey Global Institute

Five insights about harnessing data and AI from leaders at the frontier

– Four CEOs describe what goes into turning a world of data into a data-driven world.
Article

Securing small and medium-size enterprises: What’s next?

– Small and medium-size enterprises are becoming an increasingly attractive segment for cybersecurity-technology and -solution providers.
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