Our Insights

Report

Renewed optimism for the fashion industry

– After a challenging stretch, has fashion turned the corner? Things are looking up, but the rebound may be uneven, says this year’s The State of Fashion report.

Featured insights

Global theme

The new consumer

Changes in technology and economic opportunity are dramatically altering the global consumer landscape.
Issue

Perspectives on retail and consumer goods, Number 6

– The sixth edition of our consumer journal is a special edition focused on potential opportunities in our EEMA region—Eastern... Europe, Middle East, Russia, Turkey and Africa.

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More insights

Report

Black Friday report 2017: Consumer sentiment is riding high

– This report provides a detailed snapshot of consumer shopping intentions and potential behaviors for Black Friday.
Article

Central Europe’s consumers: Looking for value

– To attract the region’s value-oriented consumers, retailers and manufacturers in Central Europe must expand their assortments,... both in stores and online.
Interview - McKinsey Quarterly

Safe enough to try: An interview with Zappos CEO Tony Hsieh

– Organizations are more likely to innovate and thrive when they unleash the potential of individuals and the power of self-organizing... teams, says the online retailer’s CEO.
Article

Lions (still) on the move: Growth in Africa’s consumer sector

– Africa remains a high-potential region, but growth is concentrated in a few markets and income segments. To win, companies need... a tailored, data-driven approach.
Report

Digitization: The next stop for the apparel-sourcing caravan

– Stepping up digital efforts in purchasing could help apparel companies transform. A survey of sourcing executives highlights trends... and opportunities.
Article - McKinsey Quarterly

The two faces of fashion-industry performance

– Top-quintile companies are the engines of value creation. Digitization and better in-store experiences will drive future gains.
Article - McKinsey Quarterly

Hidden sources of better supply-chain performance

– High-level benchmarks often obscure paths to operations improvements. New data and metrics that tap underlying performance dynamics... offer better visibility.
Report

Chinese luxury consumers: More global, more demanding, still spending

– Even as growth slows, there’s a sizable, and sophisticated, pool of luxury shoppers in China. But brands need to take a... new approach to keep them interested.
Interview

Reshaping ‘retail-tainment’ in the Middle East and beyond

– Alain Bejjani, CEO of conglomerate Majid Al Futtaim, shares his perspectives on retail’s future and on his own leadership journey.
Article

Turning indirect sourcing into a multimillion-dollar profit center

– Retail is facing massively declining margins and is struggling—and losing—against e-commerce. We highlight the case... for change, and offer guidelines on getting next-generation, business-backed not-for-resale sourcing.
Podcast

The future of grocery—in store and online

– As so much of everyday life moves to the Internet, including grocery shopping, grocers must find profitable ways to revive the... in-store experience while enhancing online options.
Article

Consumer sentiment around the world: Trending upward

– In many countries, consumers felt less financial pressure in 2016 than they did the year before.
Article

My supply chain is better than yours—or is it?

– More-detailed benchmarks show that supply chains can still yield significant value—building on the investments so many CPG... companies have already made.
Article

Breakthrough technologies fundamentally change the game

– The right combination of breakthrough technologies (such as 3-D printing, machine-to-machine communications, and advanced robotics)... can help CPG companies achieve breakout performance.
Article

Building omnichannel excellence

– As consumers move more of their shopping online, consumer-goods companies need to meet service and efficiency challenges across... multiple channels. That calls for a new approach to the supply chain.
Article

Mastering the enablers of a sustained digital journey

– Three intertwined enablers—people, governance, and partnerships—are essential for lasting digital change.

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