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Retail Insights

Report

The State of Fashion 2020: Navigating uncertainty

– The industry is not looking forward to 2020—suggesting strategic clarity will be important.
Report

China consumer report 2020: The many faces of the Chinese consumer

– Five trends emerged in the latest research from our Chinese Consumer Survey, offering insight into what over 5,000 consumers in... the region think about spending, brands, health, and more.
Article

Automation in retail: An executive overview for getting ready

– Automation will reshape retail business models and the broader value chain, creating organizations with fewer layers and a better... trained and trusted workforce empowered by real-time data and analytics. The winners in the sector will be those who understand these implications and act quickly to address them.
Report

Fashion’s new must-have: Sustainable sourcing at scale

– Sustainable sourcing is fast becoming a top priority for fashion companies. A survey of sourcing executives reveals ambitious... targets—and highlights the transformation needed.
Article

How to untap the full potential: An integrated—not isolated—view on cost

– Consumer-goods corporations have already turned the screws on costs. To capture further potential, they need to adopt cross-functional... approaches.

Featured insights

Issue

Future of retail operations: Winning in a digital era

– This compendium explores the breadth of change and risk throughout the modern retail industry.
Issue

Perspectives on retail and consumer goods, Number 7

– The seventh edition offers some of our latest thinking on the trends and disruptions reshaping the consumer sector.

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More insights

Article

Is the consumer-goods industry ready for the new world of work?

– The skills that made consumer-goods companies successful in the past won’t be good enough for the future. Companies need... to start preparing for skill shifts now.
Article

Supply chain of the future: Key principles in building an omnichannel distribution network

– As omnichannel shopping is becoming the new norm, consumer and retail companies must be ready to deliver fast, impeccable omnichannel... service. Doing so requires a new supply chain network approach.
Issue

Future of retail operations: Winning in a digital era

– This compendium explores the breadth of change and risk throughout the modern retail industry.
Article

Defending Southeast Asian consumer-company value in a digital age

– Consumer expectations and new technologies are rapidly changing revenues and profits in the consumer-packaged-goods market. Incumbent... companies can prepare by adjusting their business models.
Article

US consumers in 2019 are ready to spend—but wisely

– New research from our US Sentiment Survey shows that consumer confidence is near an all-time high. Consumers don’t plan to cut... back on spending—but they look to spend wisely.
Article

A closer look at the fashion industry in Gulf Cooperation Council markets

– Middle Eastern consumers are experienced and increasingly savvy, but the region is grappling with shifting economic currents and... the rise of digital. For brands, this implies risks but also opportunities.
Interview

Bulky is beautiful: How Wayfair is poised to meet massive new demand for home goods—and home delivery

– The e-commerce giant’s supply-chain leader explains how delivery is done today and how things might change tomorrow.
Article

The innovations behind China’s Singles Day shopping phenomenon

– Live video streaming and young consumers in smaller cities are powering growth of the world’s largest online shopping event.
Article

Consumer-data privacy and personalization at scale: How leading retailers and consumer brands can strategize for both

– Customer concerns about the security and privacy of their online data can impede personalized marketing at scale. Best-practice... companies are building protections into their digital properties.
Article

Eliminating roadblocks to Accelerated Performance Transformation

– A three-step Accelerated Performance Transformation can help industrial, technology, and consumer companies obtain benefits that... eluded them in the past.
Interview

‘It’s our job to evolve with consumers’: Tyson Foods on alternative protein

– Justin Whitmore is the head of alternative protein for one of the world’s largest meat companies. In this interview, he shares... his views on the future of food.
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