Retail Insights


Who’s shopping where? The power of geospatial analytics in omnichannel retail

– Using advanced geospatial analytics, retailers can now quantify the true economic value of each of their stores across channels—and they’re uncovering surprising insights.

Mathematics of the luxury market in Russia

– To understand Russian luxury goods and services, look to growth potential and consumer behavior.

Master the challenges of multichannel pricing

Retail customers may accept different prices on different channels.... But are retailers ready to manage the complexities?

Faster fashion: How to shorten the apparel calendar

– To get new styles into stores more quickly, fashion companies must improve internal collaboration, tap into consumer insights,... and start to digitize the value chain.

In fresh-food retailing, quality matters more than price

– Our survey of 23,000 European shoppers reveals specific ways grocers can win in fresh fruits and vegetables, boosting sales by... as much as 10 percent even in a flat market.

Featured insights


Perspectives on retail and consumer goods, Number 6

– The sixth edition of our consumer journal is a special edition focused on potential opportunities in our EEMA region—Eastern Europe, Middle East, Russia, Turkey and Africa.

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Beyond procurement: Transforming indirect spending in retail

– If retailers treat indirect costs as an opportunity for business transformation rather than just a procurement matter, they can... boost return on sales by as much as 2 percent.

Agility@Scale: Solving the growth challenge in consumer packaged goods

– The magnitude and pace of change in the US market have undermined traditional growth models for many consumer-packaged-goods companies,... especially larger ones. Companies need to combine greater agility with new types of scale advantage to compete more effectively.
Interactive - McKinsey Quarterly

Five Fifty: Try a little weird

– Tony Hsieh, the unconventional CEO of Zappos, is not afraid to create “a little weirdness.” In fact it’s a core... value.

Entregue no prazo ou pague a multa: agilidade e precisão como novas alavancas da cadeia de fornecimento

– Gigantes do e-commerce elevaram o patamar de desempenho da cadeia de fornecimento. Atualmente, fabricantes de bens de consumo... se veem às voltas com uma dura escolha: alcançar novos níveis de previsibilidade e capacidade de resposta, ou pagar um preço salgado.

O novo modelo para bens de consumo

– Por que o modelo histórico de criação de valor dessa indústria está se enfraquecendo –... e como reinventá-lo

Disrupção digital: o que as empresas de produtos de beleza têm a ensinar ao setor de bens de consumo

– Enquanto muitas empresas de bens de consumo lutam para acompanhar o ritmo das mudanças, o setor de beleza mostra o caminho.

The organizational agenda in consumer packaged goods

– To continue to compete, CPG companies must increase agility, reskill the C-suite, and leverage millennial talent.

How grocers can outperform in Vietnam: Standing tall in a crowded market

– Like many emerging markets, Vietnam presents major growth opportunities for modern trade grocers. As they look to expand their... shares in Vietnam, a decisive question remains: What is the recipe for profitable growth?
Interview - McKinsey Quarterly

Digitizing dairy in China

– The CEO of China’s second-largest dairy company describes how data and artificial intelligence are shaking up how he does... business.

A importância da agilidade para capturar o atual consumidor de moda

– Empresas líderes estão usando data analytics e insights sobre o consumidor para superar a concorrência.

African retail banking’s next growth frontier

– Revenue could pick up significantly in the next five years. The region’s winners are likely to emphasize a few key themes—such... as going digital first or making banking leaner and simpler.
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