A modern smart city is not just an urban area with a highly developed technological infrastructure. It is a place where citizens live in a smarter way.
This report analyzes how widely smart technologies have been implemented across 15 leading cities of the world, and concentrates on 21 citizen-centric solutions. They include e-hailing, online government services, digital care search and scheduling, city presence in social networks, bike sharing, civic-engagement tools, apartment sharing, car sharing, and smart-parking applications. The report points out key drivers of adoption and measures that city administrations can take to enhance citizen adoption.