McKinsey on Government

Articles in this issue

Article

Understanding the customer experience with government

– Government agencies that are unclear on what matters most to their customers risk wasting time and resources on the things that don’t. Finding out is the first step.
Article

A smarter approach to cost reduction in the public sector

– Most cost-cutting programs fail. To do better for less, governments need to build capabilities, harness data and analytics, and reinvest savings.
Article

How to create win-win public outsourcing contracts

– To structure and manage complex contracts with the private sector, governments must have a range of skills and expertise. Six success factors are critical to these efforts.
Discussion Paper - McKinsey Global Institute

Smart cities in Southeast Asia

– Smart solutions can help cities across the region manage the next stage of growth.
Article

The economics of homelessness in Seattle and King County

– Can a rising tide lift all boats? Here is a quick primer on the state of play in one fast-growth market.
Article

How Mexico can become Latin America’s digital-government powerhouse

– Mexico’s digital efforts thus far have been laudable. But higher ambitions could fuel productivity and economic growth and boost the country’s GDP by 7 to 15 percent.