Skip to main content

Our COVID-19 work in the United States

April 27, 2020—We are committed to supporting the response to the humanitarian and economic crises caused by the COVID-19 pandemic. We are currently serving state and federal agencies in the United States in the following ways:

  • Helping with Data and Analysis. We work to equip decision-makers with facts, including data, analyses and scenarios, to enable them to make informed decisions.
    • Example: We are helping to provide clients such as the US Department of Defense, the Commonwealth of Virginia and state of New York with data modeling, analysis and related scenario planning to inform their decisions on testing and supplies and to enable them accurately to assess health and hospital systems’ capacity.
  • Building Organizational Capabilities. We help decision-makers move quickly in the face of a crisis by designing operating models and sharing organizational practices that have been proven to speed citizen services across the public and private sectors.
    • Example: We are assisting clients, including the US Food and Drug Administration and the Commonwealth of Massachusetts, as they establish and manage command centers and integrate and analyze data from multiple sources.
  • Supporting Execution and Operations. We help agencies implement the decisions made by their leaders.
    • Example: We are working with clients, including the Commonwealth of Virginia, as they address challenges in sourcing medical and personal protective equipment, including through the identification of possible new supply sources.
  • Helping to Assess Economic Impact. We support leaders in their efforts to understand the economic impacts of the COVID crisis and identify ways to promote economic recovery.

Additional representative examples of our work include:

US Department of Veterans Affairs (VA)

  • Providing facts and analysis to enable the agency to make informed decisions for veterans and others who depend on the VA.
  • Undertaking data and scenario analysis to help the VA better understand the COVID-19 outbreak’s potential impact on the VA’s enrollees and medical centers. Initial work includes modeling and scenario analysis pertaining to epidemiology and the availability of workforce, supplies, and capacity.

US Department of Health and Human Services (HHS) / Federal Emergency Management Agency (FEMA) in Support of the Federal Government’s Coronavirus Task Force

  • Under the direction of the supply chain working group, helped identify potential methods to address the shortage of critical medical supplies for patients and frontline healthcare workers.
  • Under the direction of the healthcare resiliency working group, helped identify potential strategies to address the strains on the healthcare workforce and on healthcare capacity, including through the stand-up of alternative healthcare sites.

Commonwealth of Virginia

  • Estimating current health system capacity gaps in Virginia under different epidemiological scenarios.
  • Identifying approaches to increase personal protective equipment (PPE) capacity, across supply and demand, and supporting the state to kick-off an integrated program.
  • Providing the state with supply chain and logistics insights and best practices.

At the same time, we have mobilized quickly to support state and local leaders in their respective communities on their response and recovery efforts. To expedite and improve our impact, we are partnering with several community-focused organizations.

These efforts allow us to immediately provide meaningful support to organizations in the communities they serve. The following is a list of representative local engagements and will be updated regularly:

The United Way of Greater Los Angeles

  • Established a Nerve Center model, and provided real-time analytical insights, for the Los Angeles Homeless Services Authority (LAHSA) to draw on in supporting people experiencing homelessness in LA County.
  • The support sought to enable rapid stand-up of temporary safe housing and hygiene options for people experiencing homelessness during the COVID-19 outbreak.

The United Way of Greater Philadelphia and Southern New Jersey and The Philadelphia Foundation

  • Provided support in the standing up of the PHL COVID-19 Fund. The Fund is dedicated to providing critical support to non-profits in the greater Philadelphia area that are serving the most vulnerable populations affected by the COVID-19 crisis in the region.
  • Supporting the leadership and central program office to help the Fund operate as effectively and efficiently as possible.

Page was last updated on May 19, 2020