Cities & Infrastructure

Developing municipal system strategy and plans and accelerating the delivery of municipal initiatives through implementation support.

Designing municipal system governance, defining roles and responsibilities for key stakeholders, and developing performance management. 

Implementing programs that increase revenue from taxes, fees, and fines, as well as improving monetization of assets and resources—such as land and data.

Designing and executing municipal and major infrastructure projects to reduce costs across both capital and operating investments.

Developing engagement strategies for the private sector to optimize financing opportunities and improve feasibility of municipal projects.

Developing strategies for using digital technology to address public challenges and improve service delivery.

Supporting housing authorities and developers to increase access to affordable housing solutions and improve the quality of life for citizens.

Designing and implementing initiatives that reduce transit time, increase access to public transport, and create world-class mobility innovations.

Creating and actioning municipal and district master plans that support sustained, inclusive growth.

Designing risk assessment and abatement initiatives to reduce the exposure of global cities to external shocks—including resource efficiency, climate change response, and resiliency efforts.

Worked with a global engineering company to conduct an outside-in analysis of their design methods and run workshops on applicability and feasibility. The client used this new approach and the 11 improvement ideas generated from the assessment to redesign the project. Overall, our impact generated savings of 23 percent on structural cost (15 percent of total) and saved six months on instruction time.

Partnered with a principal governing municipal authority to develop a transformation roadmap and implement centralized solutions for citizen-facing services that spread across 16 regions and about 280 municipalities. We launched a citizen-services portal, developed target architecture, and implemented the necessary governance model to cover the municipal ecosystem, as well as streamlining processes to reduce licensing time to one month, from six months.

With a population exceeding 11 million, a European city’s roads were constantly jammed and its public transport systems overloaded. We helped the client analyze the current and future demand and economics, and then develop plans for a high-capacity urban transit system to service the city center and surrounding areas. We supported them to define and implement a new parking policy, develop a new taxi policy, and implement a program to better manage existing public transport operators.

Because of the size of a Latin American city’s existing population and anticipated growth, the area faced significant environmental challenges, as well as infrastructure and funding gaps. We supported the city in creating an actionable plan to make sure the area was operationally self-sufficient, aligned with the city’s cultural and environmental objectives, and amenable to future complex upgrades and additions.