Our Insights

Chart of the Month

Article

A new era in banking

Until recently, success in banking was mostly about finding the right markets.
Article

The state of the global banking-intermediation engine in 2017

The global banking industry intermediated nearly $250 trillion in 2017, generating $4.8 trillion in revenues.
Article

Getting hitched

Not too long ago, fintech companies were a threat. Now banks are joining forces with start-ups to jump-start innovation, especially... in payments.
Article

Reaching critical mass?

Digital disruption has now penetrated the key retail-banking segments.
Article

Scramble at the top

Shifts in the industry’s league table are the result of investors’ changing views.
Article

It’s a multipolar world

Banking is a big part of some economies; others, not so much. Both kinds of markets have something to interest bankers.
Article

Dissecting the benefits of scale

Cost efficiency improves with size, especially in digitized markets, but size does not determine fate.

MORE INSIGHTS

Article

Underwriting talent: Strategies for property and casualty insurers

– Fast-moving market conditions are putting new and more intense demands on underwriting. Updated talent strategies can help carriers... meet this challenge.
Report

Reconceiving the global trade finance ecosystem

– Trade finance does not work as well as it could, particularly for the millions of smaller businesses that help fuel the global... economy. A new joint report sets out a vision for improving the ecosystem for all players.
Report - McKinsey Global Institute

The rise and rise of the global balance sheet: How productively are we using our wealth?

– Net worth has tripled since 2000, but the increase mainly reflects valuation gains in real assets, especially real estate, rather... than investment in productive assets that drive our economies.
Article

The value of getting personalization right—or wrong—is multiplying

– This Next in Personalization 2021 Report reveals that companies who excel at demonstrating customer intimacy generate... faster rates of revenue growth than their peers. And the closer organizations get to the consumer, the bigger the gains.
Article

European insurance and the future of senior protection and well-being

– As Europe’s population ages and older adults’ needs broaden, insurers have a valuable opportunity to forge a path... and build ecosystems to better serve the senior population.
Article

Aligning portfolios with climate goals: A new approach for financial institutions

– Portfolio-alignment tools will help financial institutions chart more scientifically robust, realistic, and profitable climate... strategies.
Podcast

From insurtech to incumbent: How Aviva Singlife came to life

– Many start-ups aim for disruption, but what does it take to break through in the insurtech industry? The founder of Singlife shares... his journey and insights.
Podcast - Talking Banking Matters

Taking the friction out of financial services: A conversation with Plaid COO Eric Sager

– For Plaid’s operating chief, the future of payments will be built on increasing transparency for both customers and the... banks and fintechs seeking to serve them.
Article

Five actions to build next-generation know-your-customer capabilities

– KYC programs are key in banks’ customer gain and retention, but their results aren’t optimal, despite technology and... operations spend. Improving five KYC areas can generate substantial business value.
Article

Closing the gender and race gaps in North American financial services

– An updated view into gender and racial diversity in financial services—as well as women’s day-to-day work experiences—reveals... some progress. But challenges in building an equitable and inclusive workplace persist.
Interview

Technology-driven growth in China: An interview with Jiang Xing

– The CEO of ZhongAn Insurance says the industry can generate momentum for growth by taking advantage of trends, preparing for future... developments, and increasing investments in digital transformation.
Sorry, we couldn't find any results. Try removing some filters.