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Chart of the Month


A new era in banking

Until recently, success in banking was mostly about finding the right markets.

The state of the global banking-intermediation engine in 2017

The global banking industry intermediated nearly $250 trillion in 2017, generating $4.8 trillion in revenues.

Getting hitched

Not too long ago, fintech companies were a threat. Now banks are joining forces with start-ups to jump-start innovation, especially... in payments.

Reaching critical mass?

Digital disruption has now penetrated the key retail-banking segments.

Scramble at the top

Shifts in the industry’s league table are the result of investors’ changing views.

It’s a multipolar world

Banking is a big part of some economies; others, not so much. Both kinds of markets have something to interest bankers.

Dissecting the benefits of scale

Cost efficiency improves with size, especially in digitized markets, but size does not determine fate.



Scaling agility: A new operating model for insurers

– Industry-leading insurers have proved enterprise-wide agility delivers the innovation and change incumbents need. The COVID-19... crisis has also highlighted the need for organizational change.

Racial equity in financial services

– The financial services talent pipeline shows a lack of representation of people of color, most acutely at senior levels. Changes... in three key areas can help companies make progress.

Reimagine insurance: Five keys to innovation

– The pandemic could usher in a new era for the global industry, with implications for strategy and organization. McKinsey’s... three regional practice leaders share insights on what the future holds.

Detour: An altered path to profit for European fintechs

– To navigate the economic fall-out from COVID-19, Europe’s fintechs will need to adjust their playbook.

How US insurers can build a winning digital workforce for the future

– The pandemic has brought an influx of digital talent into the market. Insurers now have an opportunity to address their shortfalls... in critical roles.
Interview - McKinsey Quarterly

Rallying around purpose: An interview with the managing director and CEO of Insurance Australia Group

– Digital technologies are important, but “good, old-fashioned trust” is indispensable, says Peter Harmer.

Financial decision-maker sentiment: US

– An ongoing look at how the attitudes of financial decision makers in the US are evolving during the COVID-19 pandemic.

Financial decision-maker sentiment: Romania

– An ongoing look at how the attitudes of financial decision makers in Romania are evolving during the COVID-19 pandemic.

Reimagining actuaries: A Q&A with Society of Actuaries’ Greg Heidrich

– The executive director of the Society of Actuaries discusses the changing role of the actuary in a world of quickly evolving data,... analytics, digital work, and the COVID-19 pandemic.

How insurers can improve combined ratios by five percentage points

– Midsize North American property-and-casualty insurers have been slow to make improvements to their cost structures and operating... models. Eight building blocks can help them make significant progress.

How Allianz Turkey created an agile organization

– In this interview, Tolga Gürkan and Aylin Somersan Coqui explain how the organization pursued a multiyear agile transformation... and is now reaping its benefits.
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