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Jul 22 2022

Automation: Customer-facing digitization

12:00 p.m. CET
In this fifth session, we will discuss use cases and best practices for digital customer applications together with industry experts, McKinsey experts, and leading startups. Join us to discuss potential use cases for your company or experience first-hand insights describing how industry leaders have created differentiating experiences for their customers.
Sep 02 2022

Automation: E2E sales back office automation

12:00 p.m. CET
This session looks at best practices, pitfalls, and lessons learned during the implementation and use case building of sales back office automation. We will discuss how to identify value drivers from automation and how companies at different automation maturity levels can enter the next S-curve in back office efficiency and value.
Oct 14 2022

Change: Culture shift in hybrid sales models

12:00 p.m. CET
In this session, we will unveil critical changes necessary in hybrids sales models and how to foster acceptance among the workforce. Industry leaders will share lessons learned from their successful sales transformations.
Nov 25 2022

Change: Re-skilling, upskilling, and incentive systems

12:00 p.m. CET
This eighth session will explore implications of omnichannel, data, and automation-based go-to-market disruption on the salesforce. We will discuss how to convert up-skilling needs into change programs and which soft factors as well as hard factors are critical for successful change.