Technical Issues

How do I report a technical issue related to

To report a technical issue with, please email We appreciate your feedback.

Why haven’t I received any emails regarding McKinsey publications for a while?

We are sorry you have not been receiving our emails. This may be the result of spam filter settings on your computer or company network. Please email us at and we will attempt to identify the cause.

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Why can't I download a PDF?

Please note that only registered users can download PDFs. In order to view PDF files, you must have Adobe Reader installed on your computer. To obtain a copy of this software, please visit the Adobe website.

I am having technical issues submitting my online application.

For questions or issues related to your online application submission, please visit McKinsey’s online application FAQs for guidance.