Retail Insights

Article

Who’s shopping where? The power of geospatial analytics in omnichannel retail

– Using advanced geospatial analytics, retailers can now quantify the true economic value of each of their stores across channels—and they’re uncovering surprising insights.
Article

Beyond procurement: Transforming indirect spending in retail

– If retailers treat indirect costs as an opportunity for business transformation rather than just a procurement matter, they can... boost return on sales by as much as 2 percent.
Report

Mathematics of the luxury market in Russia

– To understand Russian luxury goods and services, look to growth potential and consumer behavior.
Article

Master the challenges of multichannel pricing

Retail customers may accept different prices on different channels.... But are retailers ready to manage the complexities?
Article

Faster fashion: How to shorten the apparel calendar

– To get new styles into stores more quickly, fashion companies must improve internal collaboration, tap into consumer insights,... and start to digitize the value chain.

Featured insights

Issue

Perspectives on retail and consumer goods, Number 6

– The sixth edition of our consumer journal is a special edition focused on potential opportunities in our EEMA region—Eastern Europe, Middle East, Russia, Turkey and Africa.

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More insights

Article

Amazon Prime Day: What the real lessons are

– Prime Day has emerged as a mammoth shopping event. But surprising insights are reshaping the retail sector.
Article

From lab to leader: How consumer companies can drive growth at scale with disruptive innovation

– In the era of “fast products” and digital disruption, delivering growth requires putting in place new predictive consumer-growth... capabilities, including innovation, based on speed, agility, and scale.
Article

Deliver on time or pay the fine: Speed and precision as the new supply-chain drivers

– E-commerce giants have raised the supply-chain performance bar. Now consumer-goods manufacturers face a stark choice: achieve... new levels of predictability and responsiveness, or pay a heavy price.
Article

How analytics and digital will drive next-generation retail merchandising

– As merchandising in retail continues to evolve with the integration of analytics and other digital solutions, merchants need to... become much more nimble and ready to fulfill customer needs.
Article

Agility@Scale: Solving the growth challenge in consumer packaged goods

– The magnitude and pace of change in the US market have undermined traditional growth models for many consumer-packaged-goods companies,... especially larger ones. Companies need to combine greater agility with new types of scale advantage to compete more effectively.
Interactive - McKinsey Quarterly

Five Fifty: Try a little weird

– Tony Hsieh, the unconventional CEO of Zappos, is not afraid to create “a little weirdness.” In fact it’s a core... value.
Article

The new model for consumer goods

– Why the industry’s historic value-creation model is faltering—and how to reinvent it.
Article

In fresh-food retailing, quality matters more than price

– Our survey of 23,000 European shoppers reveals specific ways grocers can win in fresh fruits and vegetables, boosting sales by... as much as 10 percent even in a flat market.
Article

What beauty players can teach the consumer sector about digital disruption

– As many consumer businesses struggle to deal with the pace of change, the beauty sector shows the way.
Article

The organizational agenda in consumer packaged goods

– To continue to compete, CPG companies must increase agility, reskill the C-suite, and leverage millennial talent.
Article

How grocers can outperform in Vietnam: Standing tall in a crowded market

– Like many emerging markets, Vietnam presents major growth opportunities for modern trade grocers. As they look to expand their... shares in Vietnam, a decisive question remains: What is the recipe for profitable growth?
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