Tuesday, November 18 at 10:00 a.m. – 11:00 a.m. ET / 4:00 p.m. – 4:30 p.m. CET
AI is reshaping every facet of the travel and hospitality industry, from frontline service to back-office operations to the traveler experience itself. Yet while 90 percent of travel executives say their organizations are experimenting with generative AI, only a few are using agentic AI at scale. Join McKinsey’s Kelly Ungerman and Jules Seeley as they discuss how travel and hospitality leaders can capture the full potential of agentic AI while preserving what makes travel human and personal.