Meet your new leaders: Supportive, creative, and employee-focused

Agile leadership has become more important during the COVID-19 pandemic, and it’s likely to stay that way. Consumer and retail executives we surveyed now increasingly say they favor leaders who empower others and promote an open environment over those who practice authoritative or consultative leadership.

Leadership behaviors have changed in importance for consumer and retail companies since the pandemic began.

To read the article, see “Consumer organization and operating models: Bold moves for the next normal,” August 14, 2020.