COVID-19 Economy June 2, 2021Shoppers overwhelmingly took to digital channels with the onset of the pandemic. Now, as the number of COVID-19 cases is declining and lockdowns are lifting in some countries, consumers may be eager to step away from the screen and experience shopping in person again. We strive to provide individuals with disabilities equal access to our website. If you would like information about this content we will be happy to work with you. Please email us at: McKinsey_Website_Accessibility@mckinsey.com To read the article, see “What’s next for digital consumers,” May 23, 2021.