McKinsey quote of the day

“People don’t react to us based on the thoughts that are running through our heads. They react to us based upon our behaviors, how we treat them, what we say, and what we do. While it can be helpful to look at what’s running through our heads, it doesn’t necessarily give us a path forward to how that connects to behaviors.”

Leadership coach Sally Helgesen on how organizations can build a more inclusive culture in a recent Author Talks interview