McKinsey quote of the day

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“What companies can do is start talking to people with disabilities, and start including them in their C-level board discussions. It’s important to build external advisory committees of people with disabilities to use your products, give you feedback, and help you design products in a more universal, commonsense way.”

Michael Swiatek, chief strategy officer at Abra Group, on what airlines can do to build awareness and empathy among their own employees in “A flight plan for everyone”