McKinsey quote of the day

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“The first building block is expressed empathy, the ability to make people feel respected and understood, and bring all of that in the present moment. Anchor your expressed empathy in the now. Because it’s only 'the now' that we really have.”

Dixon Chibanda, MD, a Zimbabwe-based psychiatrist, on mental health and his community-based Friendship Bench initiative in “‘Our vision is a Friendship Bench within walking distance—everywhere’”