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Good bosses make good workplaces

People are more likely to be satisfied at work if they think managers get along well with employees. If they think relationships are bad, job satisfaction is substantially lower.

People in workplaces with good management relations are significantly more satisfied (chart)

People in workplaces with good management relations are significantly more satisfied.

How would you describe relations at your workplace between management and employees? % of respondents
  Management relations
How satisfied are you in your (main) job? Very good Quite good Neutral Quite bad Very bad
Very or completely satisfied 74 43 21 15 15
Fairly satisfied 20 45 43 37 23
Neutral 3 8 24 20 17
Fairly dissatisfied 2 3 9 19 19
Very or completely dissatisfied 1 1 3 9 26

Notes

Source: ISSP Research Group, International Social Survey Programme: Work Orientations IV - ISSP 2015, GESIS, 2017, dbk.gesis.org; McKinsey analysis

McKinsey & Company

To read the article, see “The boss factor: Making the world a better place through workplace relationships,” September 22, 2020.