People are more likely to be satisfied at work if they think managers get along well with employees. If they think relationships are bad, job satisfaction is substantially lower.
People in workplaces with good management relations are significantly more satisfied.
| Management relations | |||||
|---|---|---|---|---|---|
| How satisfied are you in your (main) job? | Very good | Quite good | Neutral | Quite bad | Very bad |
| Very or completely satisfied | 74 | 43 | 21 | 15 | 15 |
| Fairly satisfied | 20 | 45 | 43 | 37 | 23 |
| Neutral | 3 | 8 | 24 | 20 | 17 |
| Fairly dissatisfied | 2 | 3 | 9 | 19 | 19 |
| Very or completely dissatisfied | 1 | 1 | 3 | 9 | 26 |
Notes
Source: ISSP Research Group, International Social Survey Programme: Work Orientations IV - ISSP 2015, GESIS, 2017, dbk.gesis.org; McKinsey analysis
McKinsey & Company
To read the article, see “The boss factor: Making the world a better place through workplace relationships,” September 22, 2020.