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Americas
Report
Homelessness in Los Angeles: A unique crisis demanding new solutions
March 24, 2023
– LA’s homelessness crisis is unlike any other. Solutions should be fact-based and mindful of diverse journeys of those experiencing...
homelessness—and businesses have a role in resolving the crisis.
Interview
Lessons in leadership: Removing barriers to get more women in tech
March 20, 2023
– Judith Spitz founded Break Through Tech to enroll more women, especially women of color, in computer science courses and connect...
them with companies that might otherwise overlook them.
Article
Reimagining public health programs to deliver equitable impact
March 20, 2023
– By placing equity at the center of public health programs, government agencies could more effectively address disparities and...
improve health outcomes for all Americans.
Report
Bridging the talent gap in state government postpandemic
March 17, 2023
– Facing critical staff shortages, state Chief Administrative Officers are moving forward with newly invigorated strategies for...
attracting and retaining workers.
Article
Meeting changing consumer needs: The US retail pharmacy of the future
March 17, 2023
– In the face of industry headwinds, pharmacies can work to make the most of their distinct advantages to meet shifting consumer...
needs.
Article
Virtual health for all: Closing the digital divide to expand access
March 16, 2023
– Affordable broadband with wraparound support could expand access to cost-efficient virtual health for underserved communities....
Seven actions could help state and local leaders unlock this opportunity.
Article
Marketing in healthcare: Improving the consumer experience
March 15, 2023
– The time has come for healthcare providers to wake up to the modern consumer and start building the alignment, capabilities, and...
infrastructure to support next-gen marketing in healthcare.
Article
Driving growth through consumer centricity in healthcare
March 14, 2023
– Providing consumers with the experiences they increasingly expect and demand at every stage of the healthcare journey could substantially...
improve care and cost outcomes.
Interview
Lessons in leadership: Leaning into ambiguity
March 14, 2023
– Judith Persichilli was confirmed as New Jersey’s commissioner of health shortly before the COVID-19 pandemic. She recently...
sat down with McKinsey to share her insights on leading through crisis and ambiguity.
Article
Digital engagement now typifies the Medicare Advantage experience
March 9, 2023
– Medicare participants are responding to beneficiaries’ rising expectations for an omnichannel experience by enhancing their...
digital capabilities and engagement offerings.
Article
K–12 teachers are quitting. What would make them stay?
March 2, 2023
– New McKinsey research shows that nearly a third of US K–12 educators are thinking of leaving their jobs. But there are steps...
districts could take to attract and retain the teachers the nation needs.
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