You will lead the creation, expansion, automation of core payor ops assets portfolio for accelerating client impact.
The payor operations area in overall HALO is focused on building solutions, expertise, and capabilities to serve healthcare companies on their most important operating challenges. These include member-facing operations such as marketing and sales, member enrollment and on-boarding and care management; core internal operations such as underwriting and claims adjudication and provider facing operations such as provider contracting. Payor operations also covers core support functions such as HR, technology and automation and other support function.
In this role you will conceptualize, build and accelerate the deployment of relevant assets, expertise, and capabilities to enable the firm to rapidly understand and evaluate client performance, evaluate priorities and build robust, proven solutions to enable performance gains (such as member experience improvement, abrasion reduction, cost reduction, among others).
You will be responsible for managing refresh and deployment of current assets, strategizing, and creating a robust pipeline of assets, developing assets in the pipeline to support client development and client studies. You will work with practice team to ensure right tracking of asset utilization, sharing and radiating assets across the practice to ensure utilization for client impact.
You will also play a critical role with client development – bringing deep and relevant content and context to the challenge of optimizing operations at large payors – to support client development activities including leading content creation, setting up follow-ups and managing the pipeline. You will also be required to marshal teams, resources, and collaborations to ensure delivery of payor ops capabilities to clients on-time and under budget. You will also be responsible for driving the radiation of payor ops assets across client teams and support client conversations on payor ops topics and their incorporation into other firm publications.