Legal Department Operations Manager

  • New York City


  • Outstanding academic record, with a university degree from a well-respected institution
  • Advanced degree (e.g., JD, MA, MBA, MS, PhD) is a plus
  • Significant experience (3+ years) in a knowledge or learning management role (e.g., McKinsey Knowledge Manager, Learning Manager, Manager of Practice Operations, Practice Manager, etc. or equivalent external position)
  • Track record of significant contribution to or leadership of programmatic design, development and delivery a plus
  • Experience working in a law firm or other legal background preferred
  • Experience with knowledge management a plus
  • Excellent strategic capabilities, problem solving, analytical, interpersonal and communication (verbal and written) skills 
  • Proactive mindset, with a strong sense of ownership, entrepreneurship, innovation and energy
  • Self-starter with ability to work under pressure, balance competing demands and drive tasks and projects to completion
  • Proven ability to develop broad networks, leverage internal resources and effectively navigate a complex corporate environment

Who You'll Work With

You’ll work in our New York office as part of our Legal Department, including as a core member of the department’s Knowledge & Learning subject area team, reporting to the General Counsel.

What You'll Do

The Legal Department is seeking an entrepreneurial, flexible, high-performing, self-motivated individual to join our team as Operations Manager. You will play a critical role in ensuring the success of our team and will have responsibility for a broad range of activities, including:

Contract Management

Provide strategic and operational support to the ongoing development, configuration and maintenance of the firm’s new Contract Management tool to increase retention of agreements and global consistency across firm contracts including: 

  • coordinating updates to the department’s contracts and negotiation portal, including codifying and updating best in class agreements, contract clauses, and negotiation approaches, including self-help for consultants
  • supporting workflow design, configuration and user training across the above items
  • serving as the firm’s main point of contact with the contract management vendor
  • Identify and propose approaches to measure and improve contracting effectiveness and compliance, including key metrics and analyses and risk mitigation processes
Knowledge Management
  • Work with the General Counsel and other department and firm leaders to define and drive the Legal Departments knowledge agenda
  • Coordinate closely with each of the department’s Subject Area Teams to capture, curate and disseminate best practice knowledge within the department and the firm 
  • Support the ongoing development, configuration and maintenance of the Legal Department’s knowledge database, including developing and implementing best practices for knowledge capture
  • Identify gaps in the Legal Department’s approach to knowledge creation and distribution, and propose and lead efforts to address those gaps
Learning Curriculum
  • Work with the General Counsel and other department and firm colleagues to define learning agenda for the Legal Department
  • Support implementation of department learning agenda, including coordinating the development and delivery of learning and capability-building programs and curriculum for the Legal Department, across tenures, roles, and geographies
  • Identify and support additional activities appropriate to ensure continued high-quality onboarding and training for new joiners to the Legal Department
  • Work closely with firm Learning to implement best practices, processes, etc.
Talent Management
  • Work with the General Counsel and other department and firm leaders to develop a talent strategy for the Legal Department, and lead implementation of that strategy including with respect to recruiting, onboarding, professional development and retention, department administrative support, performance management and team building and effectiveness
  • Coordinate the recruiting of professionals to the department from identification of candidates, through interviewing and selection and onboarding 
Department Operations
  • Ensure effective and efficient Legal Department day-to-day operations
  • Evaluate existing and alternative approaches for Legal Department workflow, including intake and allocation
  • Maintain key metrics, develop dashboards, conduct analyses, prepare reports and provide support on projects and initiatives as needed
  • Support global Legal Department meetings, including preparing agenda, gathering materials and following up with teams 
  • Propose new ideas and support efforts to improve Legal Department infrastructure and operations
  • Support and identify efforts to improve management of Legal Department financial operations, including budgeting, invoicing and collections

Responsibilities may evolve over time as priorities shift.

Apply Now

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Job Skill Group - CSSA
Job Skill Code - CSSA - Band 4
Function -
Industry -
Post to LinkedIn - Yes
Posted to LinkedIn Date - Wed Nov 07 19:00:00 GMT 2018
LinkedIn Posting City - New York
LinkedIn Posting State/Province - New York
LinkedIn Posting Country - United States
LinkedIn Job Title - Legal Department Operations Manager
LinkedIn Function - Administrative;Consulting;Legal;Management;Project Management
LinkedIn Industry - Law Practice;Legal Services