People & HR

Administrator - Human Resources

106994

  • San Jose

You will join our San Jose office as part of our Human Resources (HR) team that serves the United States and Latin America and collaborates closely with local HR teams across Asia and EEMA and other teams in in Tampa and Gurgaon.
You will be responsible for providing administrative support for various tasks including letters, verifications of employment, and thought partnership with different regional HR teams on a wide range of HR processes & programs, including but not limited to benefits, payroll, offboarding, onboarding, and leaves of absence, while maintaining a risk mitigation and process improvement mindset.
You will be the first point of contact for, and communicate effectively with, firm members on HR matters via our ticketing tool ServiceNow. You will also be responsible for managing data in McKinsey’s People Systems in a timely, accurate, and confidential manner.

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
  • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

  • Bachelor’s degree in HR or a related field preferred 
  • 1+ years of relevant professional work experience
  • Proficiency in HR systems such as SAP/SuccessFactors (People Central) for employee life cycle management processes
  • Strong integrity, maturity and fairness in dealing with members and confidential information
  • Ability to deliver results (e.g. to meet the requisite defined SLAs in HR operations)
  • Strong customer service orientation
  • Excellent organizational capabilities, including the ability to initiate tasks independently and see them through to completion
  • Outstanding organizational skills; detail-oriented; able to prioritize and multitask; strong ownership evident through responsibility and accountability for the end product; highly proactive mindset
  • Highly professional presence on telephone, email, and all other work-related communications platforms
  • Strong technical skills, including proficiency in Outlook, PowerPoint, Word, and Excel
  • Strong communication skills, both verbal and written, in English and local office language(s), with the ability to adjust your style to suit different perspectives and seniority levels