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Making a difference in healthcare

Solution consultant, Melissa came to McKinsey to improve healthcare by leveraging advanced analytics, and our expertise in healthcare.

 It's an exciting time to be at McKinsey. The people in this group integrate data, technology, strategic insight and industry/functional expertise to help clients make rigorous, data-driven decisions about some of the biggest challenges facing their organizations. Melissa, a solution consultant, is part of our Healthcare Analytics & Delivery by McKinsey tech solution, and is based in Silicon Valley.

Melissa A inline

I’m passionate about adventuring. I’m convinced I need to be in the mountains pretty much every weekend to relax and reenergize. I hike, backpack, camp, ski – you name it. Almost two years ago, after living in Colorado and learning healthcare as an associate at a boutique consulting firm, I moved to California and begin a new professional adventure at McKinsey.

Impacting healthcare in a big way
I joined McKinsey to impact the healthcare system in a big way. There are many opportunities for improvement in this space and McKinsey is well positioned to drive change through the leading care providers, insurers, and pharmaceutical clients we serve. I love knowing I’m working on relevant problems and that my work matters.

One of the most challenging and fun projects I’ve done involved building a new tool called “Day 1 Diagnostic.” At the beginning of every healthcare strategy engagement, our teams use this tool to understand the market(s) in which the client operates. We use it to assess provider dynamics, payor and physician landscapes, and other nuances that may affect the way we approach the project. This information is typically disjointed and inconsistent, which makes this type of analysis difficult. Our tool stitches these datasets together in the cloud, then analyzes them.

Collaborating across McKinsey
In the process of developing the tool, I partnered with my data engineering and tech team members, who are experts in coding, database construction, data cleaning and manipulation. I also worked closely with our Healthcare Analytics & Delivery product specialists, and generalist consultants, who all helped identify datasets and analyses that would be useful for clients. It’s been exciting and fascinating to hear so many different perspectives and get to know so many different people from very different backgrounds.

The development of this tool is an ongoing collaboration; we continue to adjust and improve it every time it is used. I’ve personally experienced just how helpful it is on my own engagements. It has saved me time and helped me to deliver best-in-class insights to our clients.

Sponsorship and mentorship
I am grateful I’ve had an incredibly supportive network here at McKinsey to help me navigate this project and many others. My Healthcare Analytics & Delivery teammates have become my advisors and mentors on just about every topic.

I also have periodic chats with the leaders of our group; they help me think through my development path, encouraging me to identify what energizes me. For example, after discussing my interest in learning more advanced analytical methods, my domain leader nominated me to attend an advanced analytics translator training developed for McKinsey by faculty at Carnegie Mellon. It was an amazing experience – and one I wouldn’t have had without her guidance and sponsorship.

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About Melissa
Based in Silicon Valley, Melissa is a solution consultant, specializing in the Healthcare Systems & Services industry. Prior to McKinsey, she served as a healthcare consultant at Huron Consulting. She holds a bachelor’s in international studies, and an MBA in international business from the University of Denver. For more information on McKinsey's Digital-Solution Consulting career paths, visit 

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